Okay
  Public Ticket #1160847
Payments via Stripe
Closed

Comments

  • suburbansports started the conversation

    I put in my Stripe account info and after I put in the credit card info the payment looks like it goes through but nothing happens after you transaction goes through..see picture.  It just sits at this screen forever....

  •  2,121
    Opal replied

    Dear mate,

    we have check your site and we see it ok:  https://www.screencast.com/t/jxaV0NjCDMHp

    If it isn't ok. It would be quicker to solve this issue if you could explain steps by steps to replicate the problem and provide us some screenshots. We are looking forward to your reply, thank you in advance.

    Thank  you.


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  • suburbansports replied

    This is for the store, I am sorry I should have been more exact. 

    I am talking about when someone signs up for a course...

    http://solefutsalcenter.com/payment/edu-course/9200/

    When you sign up and pay via stripe, it never goes through....

    Thanks,

    Rob



  •  2,121
    Opal replied

    Dear mate,

    we see ok. https://www.screencast.com/t/YsLw57iY3

    Thank you.


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  • suburbansports replied

    however when you out in a credit card that box goes away and the other screen is frozen at processing screen. 

    I

  •  2,121
    Opal replied

    Dear mate,

    Please check again config  Payment , The payment gateway will process, so check your information in the payment gateway.

    Thank you.


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes