Public Ticket #1330729
wpOpal import


  • ARA-Marketing started the conversation


    I bought this theme yesterday , installed with all the required plugins. then I tried importing  wpOpal import, and it did not work , I followed the guide, copied Sample folders to the eventiz_theme.zip file and installed the theme but it took ages to import "wpOpal import" and never stopped loading, I had to reinstall the theme, still dint work and after refreshing the page, I got my site completely down with error HTTP 500.

  •  2,209
    Opal replied


    About your issues, pls send FTP and Admin web account  for me, I will check and help you.


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes