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  Public Ticket #1362983
Issue main-menu mobile version
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  • designaproperties started the conversation

    Dear Sir/Madam,

    I have an issue using Opalhomes theme in Wordpress: The (pop-up) main-menu in the mobile/Phone version will not automatically close/collapse after selecting a part, see attachment. I use anchor links in the menu, as it is a one-page website. Could you tell me how to handle this?

    One other thing. I would like to remove the current logo header (Opalhomes Single Property) but I can't see any logo file attached at the moment. Could you please tell me how to do?

    Thank you so much

    Best regards

    Hans



  •  2,294
    Opal replied

    Hi,

    #1. Mobile menu

    Your site is being created as Onepage, but our theme does not support mobile navigation on onepage.
    To do this, pls send FTP and Admin web account for me, i will add this function for you.

    #2. remove the current logo header

    You can change the logo in: Appearance >> Customize >> Site Identity  >> logo

    Or delete the logo in the file: ...\themes\opalhomes\page-templates\parts\logo.php

    Thank you.


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  • designaproperties replied

    hi there,

    Thanks for your reply

    Our Admin web account:

    Designa

    Demo123!

    I am not sure what you mean by ftp. We don’t use any ftp normally. We use domain and web with siteground.

    Please let me know how to help you with this

    Best regards

    Hans

  •  2,294
    Opal replied

    Dear mate,

    Sorry, in mobile our template don't support it.

    Thank you.


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  • designaproperties replied

    Thanks for your reaction, but I would prefer a better solution. In the earlier reply from Opal they said to add this function. Would you be so kind to check this once more and solve the issue, I am sure it is an added value for more customers of the theme. If you need any more info from me, please let me know!

    Best regards


    HAns

  •  2,294
    Opal replied

    Dear mate,

    Ok , I added it to you, please recheck.

    Thank you.


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  •   designaproperties replied privately
  •  2,294
    Opal replied

    Hi again,

    I checked your site again and it's ok.

    Please delete all cache on your browser and recheck.


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  • designaproperties replied

    You are right, sorry, you are the best! Thanks for  your service!

    Best regards

    Hans

  •  2,294
    Opal replied

    Ok, You are welcome.

    Let me know if you need to help and don't forget vote 5 stars for our team.


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes