Public Ticket #1471261
server 404


  •  1
    nistorlazar2017 started the conversation

    i can't install theme because your server is not disponible.


    and can't import any demo data because it have many errors.

  •  1
    nistorlazar2017 replied

    hi, can you answer about error when i import demo xml?

  •  1
    nistorlazar2017 replied

    close, i imported data from appereance-> import and its work. In documentation you say to impot data file from tools-> import and there its didnt work.

  •  1,825
    Opal replied

    Sorry, i was late reply.

    You can not download the data due to, your server does not have enough data download time.

    Some people have tried using the htaccess method where by modifying the .htaccess file in the root directory, you can increase the maximum upload size in WordPress. Open or create the .htaccess file in the root folder and add the following code:

    php_value upload_max_filesize 64M php_value post_max_size 64M php_value max_execution_time 3000 php_value max_input_time 3000  

    if you can not do, pls send FTP and Admin web account  for me, I will check and help you.

    Thank you.

    Opal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : http://screencast.com/t/ylPjXebiCIOE
    Thanks and have a nice day

    Website: http://wpopal.com/