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  Public Ticket #1475294
Error when i trying to add widget menu
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Comments

  •  1
    nistorlazar2017 started the conversation

    I can't to add widgets to my theme. 

    Please, help me. How to fix it?

  •  1,825
    Opal replied

    Hi,

    About your issues, pls send FTP and Admin web account  for me, I will check and help you.

    Thanks.

    Opal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : http://screencast.com/t/ylPjXebiCIOE
    Thanks and have a nice day

    Website: http://wpopal.com/

  •  1
    nistorlazar2017 replied

    Hi, we are private company , sorry , we can't give you acces to our ftp.

    Can you say how to solve it?


  •  1
    nistorlazar2017 replied

    after install doesn't work menu, and create campaign button

    can't add widget in menu editor - error in console

    old WooCommerce template files.

    old php functions 

  •  1,825
    Opal replied

    Dear mate,

    - after install doesn't work menu, and create campaign button.

    That's because the inport data is missing, please create a new menu

    - can't add widget in menu editor - error in console, old WooCommerce template files.

    I checked, our theme does not have problems like yours, I can not figure out where the error lies without the admin account

    - old WooCommerce template files.

    Currently we are in the process of updating the theme to be compatible with the new woocommerce, please wait.

    Thank you.

    Opal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : http://screencast.com/t/ylPjXebiCIOE
    Thanks and have a nice day

    Website: http://wpopal.com/

  •   nistorlazar2017 replied privately
  •   nistorlazar2017 replied privately
  •  1,825
    Opal replied

    Hi,

    Please recheck, I fixed.

    2. error when try to add a widget in your menu plugin

    we need more time to check this bug, please wait.

    Thank you.

    Opal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : http://screencast.com/t/ylPjXebiCIOE
    Thanks and have a nice day

    Website: http://wpopal.com/

  •   nistorlazar2017 replied privately
  •  1,825
    Opal replied

    Hi,

    Please recheck, I fixed.

    Thank you.


    Opal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : http://screencast.com/t/ylPjXebiCIOE
    Thanks and have a nice day

    Website: http://wpopal.com/

  •   nistorlazar2017 replied privately
  •   nistorlazar2017 replied privately
  •  1,825
    Opal replied

    Hi,

    Please recheck, I fixed.

    - different error style .

    Please update to the latest version of the theme.

    Thank you.


    Opal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : http://screencast.com/t/ylPjXebiCIOE
    Thanks and have a nice day

    Website: http://wpopal.com/

  •  1
    nistorlazar2017 replied

    hi, we have last version , you can check it. 

    how to fix button add media ? in out template it is missing


  •  1,825
    Opal replied

    Hi,

    The "add media" function only appears when you are logged in admin

    http://prntscr.com/indz8h

    Thank you.

    Opal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : http://screencast.com/t/ylPjXebiCIOE
    Thanks and have a nice day

    Website: http://wpopal.com/