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  Public Ticket #1756048
Header is not showing on mobile
Closed

Comments

  •  2
    guzalonso started the conversation

    Hello!, how are you?. 

    I was trying to set the logo to mobile devices (that was not being seen), but now I do not see any header on mobile devices.

    Help, please!

  •  1,905
    Opal replied

    Dear mate,

    We have fixed for you. Please check again your site.

    Thank you.

    Opal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : http://screencast.com/t/ylPjXebiCIOE
    Thanks and have a nice day

    Website: http://wpopal.com/

  •  2
    guzalonso replied

    Hello my friend, thanks a lot for the fast response a quick action.


    Something I see now is that the hamburguer menu, if you want to open it (always on mobile), it does not open, you will see that it's like at the moment that it opens, it closes again, that disables the hability to navigate on celphones.

    Can you take a look at that?.

    Thanks a lot!

  •  1,905
    Opal replied

    Dear mate,

    We have update plugin please clear cache and check again menu on mobile.

    Thank you.

    Opal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : http://screencast.com/t/ylPjXebiCIOE
    Thanks and have a nice day

    Website: http://wpopal.com/

  •  2
    guzalonso replied

    Hello!

    I've seen that menu is working fine in Chrome but I have firefox for mobile and there it does not work, why can that be?.

  •  1,905
    Opal replied

    Dear mate,

    We have check in Chrome and firefox. It is run fine. Please check again it.

    Thank you.

    Opal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : http://screencast.com/t/ylPjXebiCIOE
    Thanks and have a nice day

    Website: http://wpopal.com/