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  Public Ticket #1870100
Opal plugin Hotel option disappeared
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Comments

  •  1
    Nawas started the conversation

    Hi,

    When i am installed opal hotel booking plugins, i was able to see the hotel add options on it, after installing the paradise theme that option is disappeared in admin panel, the purpose we bought the theme is to add multiple hotels and rooms for that particular hotels. 

    Now our plan is completely dump because of this, please help us to add hotel add option for this theme. 

  •  2,125
    Opal replied

    Dear mate,

    Please send me link your site and info login admin. We will check for you.

    Thank you.


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  •  1
    Nawas replied

    Hi Our Site details,

    https://wowstay.000webhostapp.com/wp-admin

    username: admin

    password: [email protected]


    Please find the attached image, highlighted the changes happened after installing the theme

    Please resolve asap 

  •  1
    Nawas replied

    Please check this issue and revert back ASAP.

  •  1
    Nawas replied

    Any update?


    Waiting for your support

  •  2,125
    Opal replied

    Dear mate,

    We are so sorry about our delay, Our company is going to have lunar holidays. We will be off office from Feb 2th to 11th 2019.

    We have enable it for you. Please check again.

    Thank you.



    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  •  1
    Nawas replied

    Can you help us now? i hope your holidays are got over. Please this not the right way to support your customer. i am following up with this ticket from last two week, still no proper reply from your end. we have paid for the theme and bought only for your support. very bad to see on your silence.

  •  2,125
    Opal replied

    Dear mate,

    We are so sorry. Your site ok now. Please check again your site.

    Thank you.


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  •  1
    Nawas replied

    How did you do this, in future i required the same think to do to our test server and production server, please guide me what changes you have did


  •  1
    Nawas replied

    Or please do the samething for this server,


    123.201.135.121/book/wp-admin

    username: admin

    password: [email protected]

  •  2,125
    Opal replied

    Dear mate,

    Please open file and delete it : http://prntscr.com/mlt0lm

    Path: wp-content/plugins/opal-hotel-room-booking/includes/opalhotel-core-functions.php

    Thank you.


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes