Okay
  Public Ticket #1933362
Unable to see or Import right home page
Closed

Comments

  • Anjumon started the conversation

    The demo showing in website, I am not getting inside website. 

    demos are not working only home 11 Downloaded 

  •  2,294
    Opal replied

    HI mate, you can't download and import right homepage ? please send me FTP and admin account, we will check it for you.

    thanks



    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  • Anjumon replied

    http://demo2.wpopal.com/opalhomes/


    I am trying to get this layout above (Home 1 in Demo)-

    But i got installed this one below - 


    http://www.bishopsgatehouse.co.uk/


    Can you help to install first layout.


    Login Details - 


    DBHOST: mysql.247365isp.net

    DBNAME:bishopsgatehouse_couk_wp

    DBUSER: bishopsgate_couk

    DBPASS: B1sh0p_COUK

    WordPress User: bishopsgate_admin

    Wordpress Pass: B1sh0p_COUK


    FTP Server

    FTP Host: ftp.bishopsgatehouse.co.uk

    FTP User: bishopsgatehouse.co.uk

    FTP Pass: B1sh0p



  •  2,294
    Opal replied

    Hi mate, you can config it like http://prntscr.com/mzsltx

    thanks


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  • Anjumon replied

    Dear Sir,

       I am facing 3 Issues  can you help me

    1.  Contact form not working.  (Especially there is one schedule meeting in the home page slider)

    2. In the bottom, where contact agent, the contact form deleted by mistake, could you please help restore it.

    3. In the header there is login & register button can we hide or remove it.

    I tried all the way, here i stuck now. I request to Please help



    Login Details - 

    WordPress User: bishopsgate_admin

    Wordpress Pass: B1sh0p_COUK


    DBHOST: mysql.247365isp.net

    DBNAME:bishopsgatehouse_couk_wp

    DBUSER: bishopsgate_couk

    DBPASS: B1sh0p_COUK

    FTP Server

    FTP Host: ftp.bishopsgatehouse.co.uk

    FTP User: bishopsgatehouse.co.uk

    FTP Pass: B1sh


  •  2,294
    Opal replied

    Hi mate,

    1, Please check, I fixed.

    You can change in Contact-form-7 id="810" 

    http://prntscr.com/nciavw

    2, 3 Please check, I fixed.

    Thank you.


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  • Anjumon replied

    Dear Sir,

    2 & 3 Fixed thanks a million for this.

    1. Both contact form in home page both still not working could you please check.

    I had installed wpmail smtp is that ok? 


    Kind Regards,

    Anj 

  •  2,294
    Opal replied

    Hi mate,

    Yes, you should use smtp mail to send mail faster.

    Thank you.


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes