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  Public Ticket #2213050
hotel images on the front page are not squares as shown in the demo
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  • Atican beach started the conversation

    Dear team Opal

    How do i make the room list image more square? it appears to be left aligned as shown in the image below. it doesnt display like this in the demo. Find attached the image for complaint.


    Thoughts on your theme

    ----------------------------------------------------

    This is my 8th ticket, ive never asked for this much help on any theme to be honest. you guys need to ork on your product on the creator side its not that functional. Its beautiful but it need more work. you guys take about 18-24hrs to answer a ticket, i understand since you probably get so much requests, but isnt the aim to make a theme that will get little requsts for help? it slows my timeline down to be honest. this theme at best is a prototype ill be honest.

    Please make your theme More User friendly.

  •  2,125
    Opal replied

    Hi,

    Please set the image size in Opalhotel >> Setting 

    https://prnt.sc/pw8kkp

    then use the "Regenerate Thumbnails" plugin to reset the image size

    https://wordpress.org/plugins/regenerate-thumbnails/

    Thank you.


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  • Atican beach replied

    This did not change anything. the images are still the same i followed your instructions. still nothing

  •  2,125
    Opal replied

    Hi,

    Please check, I fixed.

    You need to change the image size of Rooms https://prnt.sc/px9odx

    Thank you.


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  • Atican beach replied

    seen thank you very much

  •  2,125
    Opal replied

    Dear mate,

    If you still have any problems, please let me know. I will be here to assist you. 

    Thank you.


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes