Okay
  Public Ticket #2487227
Fail Import
Closed

Comments

  • adrmkt started the conversation

    Hi,

    I have a problem with the theme Grenda, I tried import the demo but the bar off progress isnt run and isnt download. This problem happen when only import the content. 

    I have a connection of 20 mbps for the internet, So my internet it's ok

    Could you help me, I atach the screenshot. 

    Attached files:  Captura de pantalla 2020-07-28 a la(s) 09.46.34.png

  •  1,946
    Opal replied

    Hi,

    Please send:

    - FTP info (server, username, password, port)
    - Admin info (wp-admin URL, username, password)

    I will check this problem for you. Also, would you mind if I erase all content and re-import?

    Regards,


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  •   adrmkt replied privately
  •  1,946
    Opal replied

    Hi,

    I started working on your site, will update you soon.

    Meanwhile, I hope you can re-rate our theme

    https://themeforest.net/item/grenda-event-planner-wordpress-theme/reviews/21835152

    Regards,


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  •  1,946
    Opal replied

    Hi,

    I imported demo content for you.

    But, please contact hosting provider to extend file size upload then I will import 2 sliders into your site

    Also, please re-rate our theme

    https://themeforest.net/item/grenda-event-planner-wordpress-theme/reviews/21835152

    Regards,


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes