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  Public Ticket #2509964
translate
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  • faberond started the conversation

    Hi, I recently translated a word (session) for the word "conference". And now I change to "mesa redonda" (round table) and the change is not saved as you can see in the images. you can help me

  •  2,123
    Opal replied

    Hi,

    Please send:

    - Screenshots of issues
    - Admin info (wp-admin URL, username, password)

    I will check this problem for you.

    Regards,


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

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  •  2,123
    Opal replied

    Hi,

    I've fixed your issue. Please check your site again.

    Regards,


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
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  • faberond replied

    Thanks. But you not translated by Loco Translate. 

  •  2,123
    Opal replied

    Hi,

    I've fixed your issue. Please check your site again.

    Please clear all cache too

    Regards,


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

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  • faberond replied

    Hi, why the last translation that you did to me doesn't come

    look the image

  •  2,123
    Opal replied

    Hi,

    Please send the images

    Regards,


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

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  • faberond replied

    sorry

    Attached files:  error5.jpg

  •  2,123
    Opal replied

    Hi,

    Check now please

    Regards,


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
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  • faberond replied

    thanks ¡¡¡

  •  2,123
    Opal replied

    Hi,

    Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we're always here to help!

    Regards,


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

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  • faberond replied

    Hello again,
    I have show my client how the project is come. And he tells me 2 things. See if it's possible.
    Can we remove this that I show you in the photos?

    He does not like the small photos of the speakers and neither the information below that is in the file of each speaker.

    Attached files:  quitar 1.png
      quitar 2.png

  •  2,123
    Opal replied

    Hi,

    It requires CSS customization and would cost you an extra fee.

    Please confirm me back

    Regards,


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

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  • faberond replied

    how much?

  • faberond replied

    And another thing more. In the participants, in the specialty. I want it to show it in the photo when you pass the mouse but that the specialty does not show when you are on the card. Look at the photos

    Attached files:  part1.png
      part2.png

  •  2,123
    Opal replied

    Hi,

    It would cost you 40$. If you agree then send money to Paypal: mailto:[email protected]

    After that, please provide

    + Transaction screenshot

    + FTP info (server, username, password, port)

    I will help you.

    Regards,


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  • faberond replied

    here you have the receipt of the shipment

    Attached files:  recibo.png

  •  2,123
    Opal replied

    Hi,

    Please add below code to Customize -> Additional CSS

    .elementor-widget-opal-schedules .item-image-wrapper,
    .osf_speakers .post-inner .row:nth-child(2) {
        display: none;
    }
    

    Regards,


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  • faberond replied

    Perfect:


    And this?


    And another thing more. In the participants, in the specialty. I want it to show it in the photo when you pass the mouse but that the specialty does not show when you are on the card. Look at the photos

    Attached files:  part2.png
      part1.png

  •  2,123
    Opal replied

    Hi,

    1. Could you please clarify a little better?

    2. Please add below code to Customize -> Additional CSS

    .speaker-meta {
        display: none;
    }
    

    Regards,


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  • faberond replied

    Yes. Sorry. The phrase that shows the specialty I want to show in the part that you see in the photo "part 1" but I do not want to show in the part that you see in the photo "part 2"

    Attached files:  part2.png
      part1.png

  •  2,123
    Opal replied

    Hi,

    Unfortunately, this is not an option built into the theme at the moment. We will see if this can be improved in the future.

    Regards,


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  • faberond replied

    Ok. Thanks

  • faberond replied

    Well, when I translate something that I have already translated, the changes are not shown.

    I'm sorry but I don't like that when I want to translate or update something I have to ask you for help. I do not like

    Tell me how I have to do to translate something and it works

    Look pictures.

    Attached files:  transc 1.png
      trans 2.png

  • faberond replied

    Hello. when you can it is important to solve the post that I sent yesterday and I also need to know how to change the color of this section. (see photo)

    Attached files:  colors.png

  •  2,123
    Opal replied

    Hi,

    First of all, I'm really sorry have taken long time to reply you

    Please provide URL of the mentioned page, so I can take a closer look.

    Regards,


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  • faberond replied

    https://lamemoriadelsaltres.com/wp-admin/


    I have already given you username and password before

  • faberond replied

    i want delete this globe (see image) 

    Attached files:  globo.png

  •  2,123
    Opal replied

    Hi,

    1. Go to Customize > Colors > General https://prnt.sc/uarddq

    2. You can change colors via Customize > colors

    Regards,


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

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  • faberond replied

    OOOhhhh. Thanks. 

    But and this and this ?? (see image) 

    Attached files:  this.png

  •  2,123
    Opal replied

    Hi,

    Use below code

    .elementor-widget-opal-schedules .schedules-style-2 .schedules-day:before {
        border-left: 15px solid #f72985;
        border-top: 15px solid transparent;
        border-bottom: 15px solid transparent;
    }
    

    Regards,


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  • faberond replied

    Here?

    Look the image. Not found. 

    Attached files:  notfound.png

  •  2,123
    Opal replied

    Hi,

    Please change the color value

    Regards,


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  • faberond replied

    perfect. but I don't want degraded. (see image)

    Attached files:  gradient.png

  •  2,123
    Opal replied

    Hi,

    Use this

    .elementor-widget-opal-schedules .schedules-day {
        background-color: #ff9b06 !important;
        background-image: none !important;
    }
    

    Regards,


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  • faberond replied

    Great. Thanks

  • faberond replied

    I have a problem with translations. Look the photos.

    it has to show the word "participa" and shows the word "por"


    why?

    Attached files:  participan 2.png
      participan.png

  •  2,123
    Opal replied

    Hi,

    Please clear all cache and try again https://prnt.sc/ubcq31

    Regards,


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  • faberond replied

    It does not work for me.

  •  2,123
    Opal replied

    Hi,

    Please ask hosting provider and make sure they cleared all cache

    Regards,


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  • faberond replied

    Hi, Is it possible that the format of the date and time are in this format? (see image)


    thanks

    Attached files:  HORA.png

  •  2,123
    Opal replied

    Hi,

    All changes related to date format require customization

    Regards,


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes