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  Public Ticket #2530814
Elementor not able to edit
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  • expertsfireandsafetylimited started the conversation

    Hi good day, 

    the theme loaded successfully and demo data downloaded etc. I'm unable to edit pages as elementor is not working. I checked my system requirements and all is well. Im runnng php 7.3 and wordpress 5.1 PHP memory is 768MB and timelimit 120. 

    I not sure whats going on with elementor. Do do have a version that used WP Bakery? 

  • expertsfireandsafetylimited replied

    Also added this line of coded to my .htaccessfile on my server and enabled loader method as I'm hosting with siteground:

    <IfModule mod_substitute.c>
    SubstituteMaxLineLength10M
    </IfModule>

    Still not working 

  •  2,123
    Opal replied

    Hi,

    Please send:

    - Screenshots of issues
    - FTP info (server, username, password, port)
    - Admin info (wp-admin URL, username, password)

    I will check this problem for you.

    Regards,


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  •   expertsfireandsafetylimited replied privately
  •   expertsfireandsafetylimited replied privately
  •  2,123
    Opal replied

    Hi,

    1. You can change menus here https://prnt.sc/udcrde

    2. Check now please https://prnt.sc/udcroc

    Regards,


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  •   expertsfireandsafetylimited replied privately
  •  2,123
    Opal replied

    Hi,

    Check now please

    Regards,


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes