I am currently building a website on local host using this theme, but when i imported the theme there was very less or no options related to the headers and many options that were said that would be there seems to be non existing.
kindly review the screenshots below with their issues specified in names.
Attached files: opal poeme header edit empty.png opal poeme header not displaying.png opal poeme new headers made not responsive.png
an update - this option too seems to be non existing like many other features
Hi,Please move your site online and send:- Admin info (wp-admin URL, username, password)I will check this problem for you.Regards,
Opal Support Team
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Error while editing pages;
the error message:
the screenshots of the error
Attached files: asalaser page sleected.png asalaser error.png
Hi,First of all, I'm really sorry have taken long time to reply you due to the weekend.Please consult here https://docs.elementor.com/article/56-content-area-not-foundRegards,
did you check for the previous errors?or it was assumed that the previously discussed issues are being faced no longer?
Hi,I did take a look. You're trying to edit blog page, which is Archive page and couldn't be edited via any page buildersRegards,
there are issues with the header too, it is not visible on all pages. if you can scroll down to the end of this ticket you will see few screenshots.
If you still think that the there is no issue, i would like a refund!! paying 59$ and not even getting features and miss leading with false advertisement?
Hi, As you can see below, find attached images, i have already made header and it not displayed on about us page. another issue at hand is that the header is not responsive, had to make 2 headers and make one visible on desktop and the other on tablet / mobile.
*Please find attachments below and scroll down this ticket to further understand the issue at hand*
Attached files: image_2020-10-07_135124.png opal poeme new headers made not responsive.png
https://asalaser.pk/about-us/ the header is not visible and i cannot add a header here. (only bread crums)
where as on the rest of the site header is visible.please check and let me know ASAP, if you look for login details, ............scroll down, there will be credentials already provided.thank you.
It is ok now. Please check again issues.
hey, Thank You.I will let you know if any other issue arises.Regards.Ps. I am having difficulty in finding the option specified in the image below.
Attached files: 68747470733a2f2f77706f70616c2e636f6d2f696d616765732f7468656d65666f726573742f706f656d652f30395f4170706c792d556e6c696d697465642d536b696e2d436f6c6f72732e6a7067.jpg
Hi,Please consult here https://docs.elementor.com/article/656-global-colorsRegards,
Hi,Admin credential is incorrect, please check againAlso, please send me some screenshotsRegards,
Hi,I've fixed your issue. Please check your site again.Regards,
Hi,Please try again, I can edit with Elementor https://prnt.sc/v2q2a4Regards,