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  Public Ticket #2599014
demo data is not importing
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Comments

  • eastrivercreative started the conversation

    i have just download your theme but the demo data of home page is missing and not shown any data.

    but other pages data is exist.

    i have tried this twice but nothing worked.

    Please help ! this is urgent

  •  2,121
    Opal replied

    Hi,

    - Please rollback to 2.9 version and import again, it should work

    https://www.wpopal.com/elementor-3-0-issues-announcement/ 

    - Please reset all site by using this plugin https://wordpress.org/plugins/wordpress-reset/

    Then, please import again

    Regards,


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  • Komuso-Lab replied

    I did what you said: same mess, import is incomplete, only one page! What is next?

  •  2,121
    Opal replied

    Hi,

    Please send:

    - FTP info (server, username, password, port)
    - Admin info (wp-admin URL, username, password)
     
    I will check this problem for you. Also, would you mind if I erase all content and re-import?

    Regards,


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes