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  Public Ticket #2695290
When import theme content missing
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  • Ravi started the conversation

    When import theme content then some pages and products content missing

  •  1,798
    Opal replied

    Dear mate,

    Please send me link admin site and info login admin wordpress(username and password).
    We will check for you and import demo. Tell me the home page you want.

    Thanks.


    Opal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : http://screencast.com/t/ylPjXebiCIOE
    Thanks and have a nice day

    Website: http://wpopal.com/

  •   Ravi replied privately
  •  1,798
    Opal replied

    Dear mate,

    We can re-import the demo?

    Thanks.

    Opal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : http://screencast.com/t/ylPjXebiCIOE
    Thanks and have a nice day

    Website: http://wpopal.com/

  •   Ravi replied privately
  •  1,798
    Opal replied

    Hi again,

    I have just imported demo for your site. Please recheck and let me know if you need to help.

    Opal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : http://screencast.com/t/ylPjXebiCIOE
    Thanks and have a nice day

    Website: http://wpopal.com/

  •   Ravi replied privately
  • Ravi replied

    also bellow this screen shot images missing

    Attached files:  Capture-02.PNG
      Capture-01.PNG

  •   Ravi replied privately
  •  1,798
    Opal replied

    I have just resolved this issue, please recheck

    Opal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : http://screencast.com/t/ylPjXebiCIOE
    Thanks and have a nice day

    Website: http://wpopal.com/

  •   Ravi replied privately
  • Ravi replied

    Header Menu under page under FAQ Page missing and also contact us page banner missing

    so please check all page i need same demo import according

    and header and footer same home2 according

  •   Ravi replied privately
  • Ravi replied

    Blog page not showing any post
    so please hearty request please check properly

  •  1,798
    Opal replied

    Dear mate,

    We solved all issues. Pls check the again site.

    Thanks.

    Opal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : http://screencast.com/t/ylPjXebiCIOE
    Thanks and have a nice day

    Website: http://wpopal.com/

  • Ravi replied
    4283065890.png

    Current "Shop By Categories" => "Shop" hover then showing megamenu
    but i need to "Shop By Categories" hover this button and megamenu show so please help
  •  1,798
    Opal replied

    Dear mate,

    Please refer guide create Mega Menu: https://wpdocs.gitbook.io/supplero/content-management-1/mega-menu

    Thanks.

    Opal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : http://screencast.com/t/ylPjXebiCIOE
    Thanks and have a nice day

    Website: http://wpopal.com/