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  Public Ticket #2748055
cant add new listings
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  • ben started the conversation

    hi, we work with the theme and pretty much manage with it but we have an unexplained issue.
    we try to add new listing to the site and its asks us to select the listing type to the listing and we cant select.
    it looks like the listing does not recognize the listing type.

    we looked in the docs, try to enter a new listing type, and all the things we were able to think about.

    what we can do to solve it?

    Attached files:  Screenshot_2.jpg
      Screenshot_1.jpg
      Screenshot_3.jpg

  •  1,905
    Opal replied

    Hello,

    Please send me the linked site and info login admin. We will check for you.

    Thanks.

    Opal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : http://screencast.com/t/ylPjXebiCIOE
    Thanks and have a nice day

    Website: http://wpopal.com/

  •   ben replied privately
  •  1,905
    Opal replied

    Hello,

    Please translate the Listing Type and check again.

    Thanks.

    Opal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : http://screencast.com/t/ylPjXebiCIOE
    Thanks and have a nice day

    Website: http://wpopal.com/

  • ben replied

    we did try it, we try to add listing type, translate to hebrew, translate to English, look for some thing in the settings, read the docs in rentex and the ulistings.
    we don't find any solution.
    as your request we translate the listing type to property and its still don't work.we can add new listing - it ask to select listing type and don't find anything.

    please checkĀ 

  •  1,905
    Opal replied

    Hello,

    Please refer to some attached pictures.

    https://prnt.sc/11bnr4m
    https://prnt.sc/11bnyue
    https://prnt.sc/11bnzei

    Thanks.

    Opal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : http://screencast.com/t/ylPjXebiCIOE
    Thanks and have a nice day

    Website: http://wpopal.com/

  • ben replied

    tnx, it works,
    we will try to work with it.

    great support!
    tnx

  •  1,905
    Opal replied

    Hello,

    If you have any other problems, please contact us, we will be happy to help you.

    If you have a quick minute we always appreciate a 5-star rating on our theme!
    https://themeforest.net/item/winwood-sports-and-outdoor-wordpress-theme/26137457
    Your feedback is the motivation to improve our work and services.

    Thanks.

    Opal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : http://screencast.com/t/ylPjXebiCIOE
    Thanks and have a nice day

    Website: http://wpopal.com/

  • ben replied

    hi sorry to disturb you...

    we have another issue,
    we put a search throw the elemntor on home page.
    inside the editor all looks great, but when you save and preview the page you don't see the sertach field.
    we did try with the WMPL to translate the fields.

    you can please check,
    you can enter the elementor edit to check the home page and do any change that you think

    tnx

  •  1,905
    Opal replied

    Hello,

    Please use widget Listing Search

    https://prnt.sc/11f6l5a

    Thanks.

    Opal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : http://screencast.com/t/ylPjXebiCIOE
    Thanks and have a nice day

    Website: http://wpopal.com/

  • ben replied

    we left the elementor widget because we can't customize the fields.
    we are a real estate agency and we don't need a keyword field and we have only 1 listing type

  •  1,905
    Opal replied

    Hello,

    With the use of the [search-form-type] shortcode, I will update it in the near future to better update it. Please wait.

    Thanks.

    Opal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : http://screencast.com/t/ylPjXebiCIOE
    Thanks and have a nice day

    Website: http://wpopal.com/