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  Public Ticket #2787962
search design broke
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  • ben started the conversation

    hi,at the past you fixed the search design of 
     [search-form-type]

    after fix the elemntor search a few days ago this search broke (like its lost his CSS)

    can you please help to fix it?

    problems:
    1. when clicking on a field you need to hold the mouse button to keep it open.
    2. the small arrow of the open is under the word. need to move left 
    3. the checkboxes need to be in columns

    https://vipnadlan.com/%D7%9E%D7%92%D7%95%D7%A8%D7%99%D7%9D/

    screenshot attach


    Attached files:  search 4 - search design broke.jpg

  •  2,127
    Opal replied

    Hello,

    This issue has been resolved. Please check again.

    Thanks.


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

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  • ben replied

    thank you very much.

    i notice the label shows 2 times in 2 fields, how can I fix it? (i checked in the setting and didn't find 2 labels)
    screenshot attach.

    also, in the elementor search that I have on the home page, when I click the advance search, the categories buttons are cut.
    i did try to add CSS with padding/margin-top.
    in the preview it works but in "real life" it gets over-written, I think by the JS.
    how can we fix it?

    Attached files:  search 5- 2 lables.jpg
      search5 - overlay height.jpg

  •  2,127
    Opal replied

    Hello,

    This issue has been resolved. Please check again.

    Thanks.


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  • Jacob Jr replied

    same issue

  •  2,127
    Opal replied

    Hello,

    It would be quicker to solve this issue if you could explain steps by steps to replicate the problem and provide us some screenshots.

    Thanks.


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  • ben replied

    hi, we notice that there is a small design problem in the search fields.
    in the first category field, there is no label (in the listing setting there is) so the field goes up.we wanted to add padding-top but we didn't able to find the unique class for this field only.

    can you please check ?

    screenshot attach

    Attached files:  field padding.jpg

  •  2,127
    Opal replied

    Hello,

    Please try with label " " and check again.

    Thanks.


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  • ben replied

    hi we did check it not and before this ticket.
    we try without label, with label etc

    its still don't get inline with the other fields in the form. its like there is no label and the field goes up

    screenshot attach

    Attached files:  field padding.jpg
      search category label.jpg

  •  2,127
    Opal replied

    Hello,

    This issue has been resolved. Please check again.

    Thanks.


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes