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  Public Ticket #2795703
Opal Hotel Booking Plugin
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  • Bhavin started the conversation

    To the Opal Hotel Booking Plugin Development Team,

    This is my first ticket submission but i have previously emailed and via the live a message on your website. The first time I had emailed, in December 2020, I had received an email but tried to follow up in January, April and May, but the service is very poor, no response yet.

    Perhaps my issue is regarding Opal Hotel Booking Plugin which is a great plugin but the only issues are Responsiveness issues, on the bigger screens, the layout is not full screen and perfect. I have tried Zakra Free Theme and other free themes and also Avada theme but same issue faced.

    I am developing a Hotel Booking Website and as per my clients request, there will be multiple hotels, inside each hotels, the display of the different rooms, and the room details should be displayed and if satisfied by the room, the customer should be able to book. And I have seen that Opal Hotel Booking Plugin has got these features but it lacks responsiveness as mentioned above.

    Appreciate if anyone can advise if the issues could be solved.

    Also, my apologies for being rude as I mentioned service is poor.

    Thank you.


  •  1,905
    Opal replied

    Dear mate,

    It is a free plugin you can buy our themes with the plugin. It will meet your requirements.

    Or you can use custom work service. You have to pay money for this service.

    Thanks.


    Opal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : http://screencast.com/t/ylPjXebiCIOE
    Thanks and have a nice day

    Website: http://wpopal.com/

  • Bhavin replied

    Thank you for you reply.

    Purchasing of themes would solve the issue? Please advise the themes that would work with the plugin.


    Thank you.

  •  1,905

    Opal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : http://screencast.com/t/ylPjXebiCIOE
    Thanks and have a nice day

    Website: http://wpopal.com/