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  Public Ticket #2835825
Wired contents below the footer
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  • Mukul2015 started the conversation

    Hello,

    I have just realized that 30 minutes ago, some information has been automatically added below the footer area. Also, "compare" button is added automatically next to "Add to cart" button. Do you know how did it happen?

    How can I remove them? I have attached some screenshots

    Attached files:  footer problem 2.PNG
      footer problem 1.PNG

  •  1,946
    Opal replied

    Dear mate,

    Please send me link admin site and info login admin wordpress(username and password).
    We will check for you.

    Thanks.



    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  • Mukul2015 replied

    Hello,

    here is the admin credential to log in. Another problem is that I receive too many users that register which is clearly a spam. How to prevent it?

    user name: mac

    password: Helpcenter2021@

    email: mukul.ch@hotmail.com

    https://shipslice.com/wp-login.php?redirect_to=https%3A%2F%2Fshipslice.com%2Fwp-admin%2F&reauth=1

  •  1,946
    Opal replied

    Dear mate,

    We see error WPC Smart Compare for WooCommerce Plugin

    We disable the plugin. We will check and update soon.

    You can send me FTP account. We want to check the code.

    Thanks.


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  • Mukul2015 replied

    Hello,

    What do you mean by "FTP account". Where can I find it?

    I have just now realized that my "Header, logo and Footer" section have been replaced by your Ekomart info. Why did you do that? I have worked on them for months. Why did you change them?


    Attached files:  Header.PNG
      Footer.PNG

  •  1,946
    Opal replied

    Dear mate,

    It is the default header and footer for the page.

    https://wpdocs.gitbook.io/ekommart-3-0/content-management-1/note-demo-data

    - "compare" button

    Please delete WPC Smart Compare for WooCommerce Plugin

    Then install again version 3.7

    Check file attachment.

    Thanks.

    Attached files:  woo-smart-compare.3.7.1.zip


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes