Okay
  Public Ticket #2916062
crushing everything
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  • Shutart started the conversation

    Hello, i have a lot problems with the theme.

    I can't import demo, and after install plugins my wordprees has been crushed absolutley. 

    Could you tell me what is wrong with it?

    Attached files:  Crash Striz.jpg

  • Shutart replied

    code by adress

    Attached files:  53.jpg

  •  2,119
    Opal replied

    Dear mate,

    Please send me link admin site and info login admin wordpress(username and password).
    We will check for you and import demo. Tell me the home page you want.

    Thanks.



    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  • Shutart replied

    Thank you for response. First of all, could you tell me how to fix the problem on first screenshot. What is wrong with line #53? Code in attachment.

    Because i already design it manualy now, without demo.

    Thank you/

    Attached files:  53.jpg

  •  2,119
    Opal replied

    Dear mate,

    Pls open the file and change the code function.

    public function import_files() {
            $this->init_data();
            $imports = array();
            if (!empty($this->config) && $this->config) {
                foreach ($this->config as $key => $item) {
                $import = array(
                    'import_file_name'         => $item['name'],
                    'import_preview_image_url' => $item['screenshot'],
                    'slug'                     => $key,
                    'settings'                 => esc_url('http://source.wpopal.com/striz/dummy_data/striz/settings.json'),
                    //                'customizer'               => $item['customizer']
                );
                if (isset($item['xml'])) {
                    $import['import_file_url'] = $item['xml'];
                }
                $imports[] = $import;
                 }
            }        
            return $imports;
        }
    

    Thanks.


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  • Shutart replied

    Thank you very much for so cool support. It deserves 10/10 stars. 

    Thank you for nice theme and support

  • Shutart replied

    Last question. After update the theme will i  need  do it again?

  •  2,119
    Opal replied

    Dear mate,

    No. It is ok now.  If you still have any problems, please let me know. I will be here to assist you.

    Best Regards,


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes