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  Public Ticket #2919808
Menu keep disappearing after editing front page with elementor
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  • oratorking started the conversation

    after editing the front page with elementor each time, the menu keeps disappearing. i re-imported the theme and the theme worked well but after editing the front page with elementor again it disappears.

  •  2,127
    Opal replied

    Dear mate,

    You can send me info login admin site. We will check for you.

    https://wpdocs.gitbook.io/ekommart-3-0/content-management-1/note-demo-data

    You can edit the header here:  https://prnt.sc/v4bfgm 

    Add header on page: https://prnt.sc/v8f7az
    Or setup header and footer here: https://prnt.sc/12qu0b6

    Thanks.


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  • oratorking replied

    let me re install the theme and see if that solves the problem

  •  2,127
    Opal replied

    Dear mate,

    If it isn't ok. Pls send me info login admin site.

    We will check and import demo for you.

    Thanks.


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  • oratorking replied

    Thank you for your kind support. I appreciate it. I re-installed the theme and everything is working fine now.


    The new challenge I have is that I would like to add social icons (about our social media handles) to the header section of the website, but there is no option for it. What can I do to solve that problem?


  •  2,127
    Opal replied

    Dear mate,

    Please use element Social Icons

    You can refer to header 7.

    Thanks.

    Attached files:  social-icon.png


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes