Okay
  Public Ticket #734318
Visual Composer Update and License
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Comments

  • Nishant started the conversation

    Hi Opal Team,

    Good Morning!

    I have purchased "Eventiz - Conference event" theme dated 2016-03-11 from theme forest and it's working fine till yesterday. Suddenly, theme asking for visual composer update and theme stop working further and when i do update, it's asking me for visual composer license. My purchase code for the theme is "bfa80268-242b-4462-a6ee-e138204ebf0f". Please help me to resolve this issue asap.

    Thanks in advance :)


    Regards,

    Nishant




  •  2,121
    Opal replied

    Hi there,

    To update plugin Visual composer, please delete current version then click re-install on top message about plugin requires.

    Regards.


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  • Nishant replied

    Hi Did, But still not working..any other suggestions..??

  •  2,121
    Opal replied

    Hi,

    Please send FTP account and Admin web account for me, I need to check it.


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes