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  Public Ticket #749468
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  • kapil joshi started the conversation

    hey opal support team why you not giving me answer

    We have installed theme as per your guidelines but we are facing problem with the responsive part, Please Help!!!

  •  2,125
    Opal replied

    Oh, sorry.

    Please take a photo screenshot with description about your problem or idea, and send FTP account, Admin web account for me. I will check and try to help you.

    Regards.


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  • kapil joshi replied

    My website is  http://caltek.me.pn/

    There is responsive problem occour .this webiste is not working according to demo so help me out about this and please fix this issue . 

    I have already check of all the mobiles but i found that this is not responsive please fix the issue and i am sending you Ftp account  and Snapshots about the problem

    Ftp =  

    Host = caltek.me.pn

    user= 1909180_ka

    Password = 123!kapil

     

  •  2,125
    Opal replied

    Sorry,

    I can not go to your site, please check again.


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  • kapil joshi replied

    Why you not going ?

    Tell me reason first

    i till waiting your response

  • kapil joshi replied

    Ftp =  

    Host = caltek.me.pn

    user= 1909180_ka

    Password = 123!kapil

    http://caltek.me.pn/wp-admin/    username = admin

                                                            password = admin

  •  2,125
    Opal replied

    Sorry, I still can not check your site, please check again: http://www.screencast.com/t/pkZYsSPFs


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  • kapil joshi replied

    How can it be possible ?

    In my hand website is still running.

    I will send you all the information please check it......

    and resolve the issue ASAP

  • kapil joshi replied

    Why you not answering my problem ?

  •  2,125
    Opal replied

    Sorry, I still can not check your site, please check again.

    Thanks


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes