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  Public Ticket #994450
HTML not working in featured boxes
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  •  2
    allivb started the conversation

    In the PBR featured box, there is a Information field which has helptext that says "allow put html tags." However, I'm trying to add a "read more" link and when I do so, it removes the content in the box (html and text) upon saving and reverts the whole box to "insert description here." 

    I've pasted an image below of the field. Can you please let me know if there's a trick to adding HTML to this field as it is fairly important that it function as a link versus just plain text. 

  •  2,125
    Opal replied

    Hi there,
    About your issues, please send FTP account and Admin web account for me, I will check and try to help you.


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  •  2
    allivb replied

    I'm not really comfortable doing that - can you please test on your end to see if you have the same issue? 

  •  2,125
    Opal replied

    Oh, I need to check your config and your file to fix.
    If you want to fix, please send for me.


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes