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  Public Ticket #999383
Session Order
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  •  2
    christinakhin started the conversation

    Hello,

    How do I arrange each session in order by it's time? Is it suppose to be entered in military time? 

    Also, how do you change speaker types?

  •  2,123
    Opal replied

    Hi there,

    #1. Please send FTP account and Admin web account for me, I will check and try to help you.

    #2. Chaneg speaker types: please go to plugin opalsingleevent/inc/post-types/class-post-type-speaker.php and find code: 

    array(
                    'name' => __( 'Type', 'opalsingleevent' ),
                    'id'   => "{$prefix}type",
                    'type' => 'select',
                    'options' => array(
                        'keynote' => __('Keynote', 'opalsingleevent'),
                        'guest' => __('Guest', 'opalsingleevent')
                    )
                ),

    then edit it.

    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

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  •   christinakhin replied privately
  •  2,123
    Opal replied

    Oh,

    Please send FTP account for me, I need to edit your file.


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  •   christinakhin replied privately
  •  2,123
    Opal replied

    Please check your FTP account, I can not connect your FTP account.


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  •   christinakhin replied privately
  •   christinakhin replied privately
  •  2,123
    Opal replied

    Hi,

    I fixed for you, please go to edit session -> Edit time from and time end: 8:00AM => 8:00

    and 1:30PM => 13:30


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  •   christinakhin replied privately
  •  2,123
    Opal replied

    Oh, I remove code for you, please check again.


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  •   christinakhin replied privately
  •  2
    christinakhin replied

    Hi,

    Where do I go to edit my pricing/ticket content. See attachment.

  •  2,123
    Opal replied

    Hi,

    To edit Ticket, please go to Admin -> Tickets -> Click Edit ticket or create new ticket


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  •  2
    christinakhin replied

    Did you look at the attachment? I still don't see where I can change the text that reads, "ticket will come to your mails". Since my tickets will not be mailed, how do I get rid of that?

  •  2,123
    Opal replied


    Hi,

    #1. To change text, please go to edit ticket and view image: http://screencast.com/t/Z475dJBwc5r6

    #2. Remove notice:

    go to file eventiz\woocommerce\content-product-inner.php, file eventiz\woocommerce\content-single-product.php and find code:

    <div class="info-text"><?php echo esc_html__('* your tickets will come to your mails', 'eventiz'); ?></div>

    and remove it.



    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  •  2
    christinakhin replied

    Perfect, thank you very much!


    Unfortunately, I'm still having some issues with the session order. I went in and changed all the time like you told me to, but they are still not showing up in the correct order by time. Can you please take another look?

  •  2,123
    Opal replied

    Hi,

    About your issue, please go to edit all your sessions, edit all time setting:

    From Time and To Time: 8:30 => 08:30
    You can check tab Day 2, I have tested and it's ok.

    Let me know if you need to help and don't forget vote 5 stars for our team.
    Thanks and happy new year!




    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  •  2
    christinakhin replied

    Thank you so much!

  •  2
    christinakhin replied

    Sorry to bother again. Could you tell me where I go to change the titles each day on the sessions, ie. "Day 1, Day 2". Where do I go to edit that? I also would like to change the words "Nearby Accommodations" on the venue page to something else. Can you please tell me where I go to edit that information?  Thanks!

  •  2,123
    Opal replied

    HI again,

    #1./ To change title, please go to file vc_templates/pbr_singleevent_schedule.php and find code:

    <li<?php echo ($current_session_day == 1 ? ' class="active"' : ''); ?>>
                            <a href="#sessiontabid_<?php echo esc_attr($current_session_day); ?>" data-toggle="tab">
                                <span><?php echo sprintf(esc_html__('Day %d', 'eventiz'), $current_session_day); ?></span>
                                <span><?php echo $current_session_date; ?></span>
                            </a>
                        </li>

    and edit text.

    #2./ Change the works "Nearby Accommodations": sorry, I can not find your text, please send for me your link issue.



    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  •  2
    christinakhin replied

    Hi,

    The "Nearby Accommodations" is on the venue page, see here: http://www.couplesconference.com/venue/

    Also, for the "day" name change, it looks like I can only change the word "day" to say something else and it will change on each tab? I cannot make each day say something different? Is that right?


  •  2,123
    Opal replied

    Hi again,

    #1. Change text: please go to file vc_templates/pbr_googlemap.php and find code:

    <div class="heading-inner">
                    <h2><?php esc_html_e('Nearby Accomodation', 'eventiz') ?></h2>
                  </div>

    then edit your text.

    #2.Change on each tab:

    Yes, you cannot make each day say something different, our theme not support it.




    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  •  2
    christinakhin replied

    Perfect, thanks!