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DEAR CUSTOMERS.

IF YOU OPEN TICKET AT WRONG CATEGORY YOU WILL GET REPLY WITH DELAY OR WON'T ANY REPLY EVER! 

First of all, thank you for choosing our products. We really appreciate this. Secondly, if you have any questions or difficulties with an item, please read the documentation that included to your purchased file. Thirdly, if the problem is not solved please contact us via our support system https://wpopal.ticksy.com/ or email : help@wpopal.com. We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

IF YOU HAVE PRODUCT RELATED PROBLEM ON YOUR SITE , PLEASE PROVIDE US THE FOLLOWING THINGS:

  • Link to your site: To check your site...
  • Admin account: To dig in the site more deeply...
  • Order id: To identify yourself...
  • FTP access (optional): Sometimes we can't solve the problems without it...

HOW TO WRITE A SUPPORT TICKET?

  • Language: Please write us in the following languages: English.
  • Browser info: If the problem is related to some kind of browser please send the details about it and some screenshots. It helps us a lot.
  • Create and keep contact via only one Ticket. That make us easily to manage your problem. We will not support if you spam or create a lot of tickets

HOSTING RECOMMENDATION

 We recommend you to use InMotion hosting to host your sites based on our themes.     

  •     FASTER Content Delivery than hard disk drives
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  •     FREE domain to get you started
  •     Business Hosting with SSD as low as $5.99/mo

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Guys! I spent my time to collect FAQ. Read Featured Articles below before OPEN A TICKET please.

Public Tickets

Carlos Woocommerce - Update page   Unity - WordPress Crowdfunding Theme   Updated 2 hours ago   4 Most recent comment from Carlos:]Attachment] list files updates. Status Woocommerce Aiden properties not displaying after wp update   FullHouse - Real Estate Responsive WordPress Theme   Updated 4 hours ago   1 Most recent comment from Aiden:When I updated to WordPress 4.7 all property listings disappeared.  The category pages and property single pages are still working but the all listings from pages through visual composer both grid an ... Sunil Chahar Email is not working   iMart Multipurpose eCommerce WordPress Theme   Updated 4 hours ago   4 Most recent comment from Sunil Chahar:Hi Sir/Madam   One more problem i am facing in add Deal section in home page. I have add deal section in home page but it is not displaying.             So  kindly please resolve this issue a ... sivopin0 Translation   FullHouse - Real Estate Responsive WordPress Theme   Updated 5 hours ago   4 Most recent comment from Ha Tu:Dear you, Please access path : themes/fullhouse/css/opalestate.css And edit file opalestate.css. Let insert code : .property-information li[class^="property-label"]{ color: red; } .property-inform ... kierankellykilkenny Theme Setup   FullHouse - Real Estate Responsive WordPress Theme   Updated 5 hours ago   3 Most recent comment from kierankellykilkenny:Hi,  I got points 3 and 2 sorted. I now only need help with point 1. I want to change the color to #eded2d Kieran