Okay
  Public Ticket #1059038
technical problems
Closed

Comments

  •  2
    KMBonn started the conversation

    Hi @ all,

    I've serveral problems and questions.

    • After updating to the newest version of theme unity the customizer doesn't work anymore.
    • Updates shows a white page http://bundesamt-magische-wesen.de/wp-admin/update-core.php Using F5 creates a message that there's no need for updating installed plugins. ...
    • Is it possible to show a list of backers of a project?
    • There seem to be problems to use sharing-tools for normal posts. It is not possible to use Visual Composer to create posts?

    Greets from Germany and - pls excuse my english. :-)

    Klaus

  •  1,825
    Opal replied

    Hi,

    All your issues, please send for me FTP account and Admin web account for me, I will check and try to help you.

    Opal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : http://screencast.com/t/ylPjXebiCIOE
    Thanks and have a nice day

    Website: http://wpopal.com/

  •   KMBonn replied privately
  •   KMBonn replied privately
  •  2
    KMBonn replied

    I've installed a backup on a fresh wordpress installation. It runs for some hours and now I've the same problems caused by appthemer crowdfunding. It's definitely appthemer crodfunding and I need your support a.s.a.p.

     

    Fatal
    error: Uncaught Error: Call to undefined function wp_get_current_user()
    in
    /homepages/3/d427503402/htdocs/BAfmw-reserve/wp-includes/capabilities.php:522
    Stack trace: #0
    /homepages/3/d427503402/htdocs/BAfmw-reserve/wp-content/plugins/appthemer-crowdfunding/includes/class-roles.php(147):
    current_user_can('edit_others_pos...') #1
    /homepages/3/d427503402/htdocs/BAfmw-reserve/wp-includes/class-wp-hook.php(298):
    alt_set_only_author(Object(WP_Query)) #2
    /homepages/3/d427503402/htdocs/BAfmw-reserve/wp-includes/class-wp-hook.php(323):
    WP_Hook->apply_filters('', Array) #3
    /homepages/3/d427503402/htdocs/BAfmw-reserve/wp-includes/plugin.php(515):
    WP_Hook->do_action(Array) #4
    /homepages/3/d427503402/htdocs/BAfmw-reserve/wp-includes/class-wp-query.php(1681):
    do_action_ref_array('pre_get_posts', Array) #5
    /homepages/3/d427503402/htdocs/BAfmw-reserve/wp-includes/class-wp-query.php(3238):
    WP_Query->get_posts() #6
    /homepages/3/d427503402/htdocs/BAfmw-reserve/wp-includes/post.php(1689):
    WP_Query->query(Array) #7 /homepages/3/d42750340 in
    /homepages/3/d427503402/htdocs/BAfmw-reserve/wp-includes/capabilities.php
    on line 522



  •  1,825
    Opal replied

    Hi,

    I think the problem from your plugin, please deactive all plugin and check again.

    Opal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : http://screencast.com/t/ylPjXebiCIOE
    Thanks and have a nice day

    Website: http://wpopal.com/

  •  2
    KMBonn replied

    I've deleted plugins which I don't need. Could you activate appthemer again? There were six project I started with some backers and donors.

  •  2
    KMBonn replied

    The plugin which causes problem is identified and removed. Theme is running now, but now there's a new problem.

    • googlemaps doesn't run, If I insert my address nothing happens.

    Greets, klaus

  •  1,825
    Opal replied

    Hi,

    I fixed for you, please check your site again.

    Opal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : http://screencast.com/t/ylPjXebiCIOE
    Thanks and have a nice day

    Website: http://wpopal.com/