There is an issue on the mobile view when selecting a menu item - the page loads with half the screen blank. please see screenshot. Only seems to happen on menu items with jump links.
We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day.
If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : To vote go to http://themeforest.net/downloads then follow that link : Here
Pricing works as its a page but all the other menu links are jump links and when clicked, they produce the 'half-screen' view error in my screenshot. Please can you look again?
Hi guys I raised this ticket 5 days ago. We are due to launch the site live today and we're not happy with how the menu doesn't close when clicking a menu link.
Sorry for late response. I have just reported your issue with our developer, he will check and fix it for you tomorrow morning.( GMT +7 time zone). Please waiting.
WpOpal Support Team
We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day.
If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : To vote go to http://themeforest.net/downloads then follow that link : Here
I have just fixed for you, please recheck your site.
WpOpal Support Team
We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day.
If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : To vote go to http://themeforest.net/downloads then follow that link : Here
Hi,
There is an issue on the mobile view when selecting a menu item - the page loads with half the screen blank. please see screenshot. Only seems to happen on menu items with jump links.
Please help
Thanks
Beth
Dear mate,
We have check your site and we see it run fine : https://www.screencast.com/t/JydxFNk1TOnv
Please check again,
Thank you.
WpOpal Support Team
We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day.
If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
To vote go to http://themeforest.net/downloads then follow that link : Here
Thanks and have a nice day
Website: http://wpopal.com/ | Follow to Get Our Promotion Themes
HI,
It's not fine if you select a menu item.
Pricing works as its a page but all the other menu links are jump links and when clicked, they produce the 'half-screen' view error in my screenshot. Please can you look again?
Thanks
Hi guys I raised this ticket 5 days ago. We are due to launch the site live today and we're not happy with how the menu doesn't close when clicking a menu link.
I need you help faster then this!!
Hi again,
Sorry for late response. I have just reported your issue with our developer, he will check and fix it for you tomorrow morning.( GMT +7 time zone).
Please waiting.
WpOpal Support Team
We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day.
If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
To vote go to http://themeforest.net/downloads then follow that link : Here
Thanks and have a nice day
Website: http://wpopal.com/ | Follow to Get Our Promotion Themes
Hi,
I have just fixed for you, please recheck your site.
WpOpal Support Team
We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day.
If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
To vote go to http://themeforest.net/downloads then follow that link : Here
Thanks and have a nice day
Website: http://wpopal.com/ | Follow to Get Our Promotion Themes