Okay
  Public Ticket #1175079
Create menú.
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  • Speedsix started the conversation

    Hello,

    Now this web only is possible see if you create a entry en hosts in your pc, is hosted in this ip: 5.56.58.154.

    I'm using 4.7.5 versión on wordpress. If i will try to create a new menu is create correctly, but cannot add items, when push button of add item, this never is added (the spinner located near of button, spinn Infinitely). 

    If i try a create menú with other theme, (for example Twenty Seventeen) the menu is created correctly and works good and fine. If so now, change other time to azshop theme, and go to menu area, I cannot see menu items, I see the screen of attachement.

    Can you help me?

    Thanks for all.

    Attached files:  screenshot_azshop_1.PNG

  •  274
    Opal replied

    Hi there,

    About your issue, please send FTP account and Admin web account for me, I will check and try to help you.

    Opal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : http://screencast.com/t/ylPjXebiCIOE
    Thanks and have a nice day

    Website: http://wpopal.com/

  •   Speedsix replied privately
  •  274
    Opal replied

    Hi again.

    Please send for me FTP link login, I can not find it.

    Opal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : http://screencast.com/t/ylPjXebiCIOE
    Thanks and have a nice day

    Website: http://wpopal.com/

  •   Speedsix replied privately
  • Speedsix replied

    Hello, have you found the problem?

    Thanks.

  • Speedsix replied

    Hello.

    Please can you revise the problem of menu? 

    If it is not possible to work, please return the theme amount.

    Thanks for all!

  •  274
    Opal replied

    Hi,

    Sorry for late response. I have jus fixed for you, please recheck/

    Opal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : http://screencast.com/t/ylPjXebiCIOE
    Thanks and have a nice day

    Website: http://wpopal.com/

  • Speedsix replied

    Thanks, now works fine!

    I can download other time the template with this feature?

    Thanks!

  •  274
    Opal replied

    Yes,

    We have just fixed and update this issue on latest version theme.

    Opal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : http://screencast.com/t/ylPjXebiCIOE
    Thanks and have a nice day

    Website: http://wpopal.com/