Public Ticket #1203996
fatal error


  • egi24288 started the conversation

    Good morning,
    I've a problem with one of your theme.
    I've a site hosted on Aruba, where I'm using Wordpress, and I installed the Vigor Theme.
    When I try to personalise the site, that returns to me the error:

    Fatal error: Class 'Wpopal_Themer_Sidebar_DropDown' not found in /web/htdocs/www.europateam.it/home/wp/wp-content/themes/vigor/inc/customizer/opalteacher.php on line 38

    Can you help me?

    Best Reguards

  •  2,121
    Opal replied

    Hi there,

    About your issue, please send FTP account and Admin web account for me, I will check and help you.

    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  • egi24288 replied

    I fixed it. I update the theme and the plugins.

    Thanks for your answer

    Best regards