Okay
  Public Ticket #1216510
Filter style
Closed

Comments

  • sebastian rivera started the conversation

    I'm not finding the way to get the same look to my filters sidebar, What I get is pretty basic, use for instance the price filter.

    Not able also to get the boxes for each name in the filter.

    Please take a look at the images...

  •  1,825
    Opal replied

    Hi,

    We use the WOOF - WooCommerce Products Filter plugin, please check if you have Activated the plugin.

    It will be used in Widgets -> WOOF - WooCommerce Products Filter.

    https://prntscr.com/fn5nc6

    Opal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : http://screencast.com/t/ylPjXebiCIOE
    Thanks and have a nice day

    Website: http://wpopal.com/

  • sebastian rivera replied

    is this included in the purchase of the theme?

  •  1,825
    Opal replied

    Hi,

    The WOOF - WooCommerce Products Filter plugin is available when you install the theme.

    Opal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : http://screencast.com/t/ylPjXebiCIOE
    Thanks and have a nice day

    Website: http://wpopal.com/

  • sebastian rivera replied

    No, it is not. I had to install it from the Wordpress admin and i just can get the free version. 

    To do that is not a problem for me, but I feel a little confused since you guys mention a "Powerfull Product Filter" under Themeforest product page, it is kind of misleading advertising.

    Do you have any solution for this? Because I can tell you, this was one of the reasons why I bought this theme.

  •  1,825
    Opal replied

    Hi,

    About your issues, pls send Admin web account for me, I will check and help you.

    Opal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : http://screencast.com/t/ylPjXebiCIOE
    Thanks and have a nice day

    Website: http://wpopal.com/

  • sebastian rivera replied

    I already installed the free version, are you going to get me the Pro version?

  •  1,825
    Opal replied

    Hi,

    Why you have to reinstall the plugin, it is available when you install the theme. Please send me the Admin web account to find out error.

    Thanks.

    Opal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : http://screencast.com/t/ylPjXebiCIOE
    Thanks and have a nice day

    Website: http://wpopal.com/