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  Public Ticket #1258111
Woocommerce Version 3.1.1 Support (Outdated Templates + Missing Light box)
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  • Will started the conversation

    1.) WOOCOMMERCE (3.0+) LIGHTBOX NOT WORKING.

    2.) OUTDATED TEMPLATES

    • imart/woocommerce/cart/cart-empty.php version 2.0.0 is out of date. The core version is 3.1.0, 
    • imart/woocommerce/cart/cart.php version 3.0.3 is out of date. The core version is 3.1.0, 
    • imart/woocommerce/cart/mini-cart.php version 2.5.0 is out of date. The core version is 3.1.0, 
    • imart/woocommerce/checkout/form-shipping.php version 3.0.0 is out of date. The core version is 3.0.9, 

    Please help, thanks!!

  •  403
    Opal replied

    Hi there,

    Please download latest version theme and update for your site.

    Attached files:  imart.zip

    Opal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : http://screencast.com/t/ylPjXebiCIOE
    Thanks and have a nice day

    Website: http://wpopal.com/

  • Will replied

    Hi thanks for the quick update, BUT WooCommerce 3.0 Lightbox is still missing

  •  403
    Opal replied

    About your issue, please send Admin web account and FTP account for me, I will check and help you.

    Opal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : http://screencast.com/t/ylPjXebiCIOE
    Thanks and have a nice day

    Website: http://wpopal.com/

  •   Will replied privately
  •  403
    Opal replied

    Hi,

    We are checking for you. We will notify you when we are done.

    Thanks.

    Opal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : http://screencast.com/t/ylPjXebiCIOE
    Thanks and have a nice day

    Website: http://wpopal.com/

  •  403
    Opal replied

    Hi again,

    To use Lightbox with Woocommerce 3.0, you need to deactive YITH plugin and use gallery lightbox: https://github.com/woocommerce/woocommerce/wiki/Enabling-product-gallery-features-(zoom,-swipe,-lightbox)-in-3.0.0

    You can check your site, I fixed for you.

    Opal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : http://screencast.com/t/ylPjXebiCIOE
    Thanks and have a nice day

    Website: http://wpopal.com/

  • Will replied

    This is a test site can you let me know EXACT steps taken?

    So.... 

    1. Deactivate "YITH WooCommerce Zoom Magnifier" (img attached)

    2. Which file and Where did you add gallery support?? I cant seem to find it

    add_theme_support( 'wc-product-gallery-zoom' );
    add_theme_support( 'wc-product-gallery-lightbox' );
    add_theme_support( 'wc-product-gallery-slider' );

    Attached files:  Capture.JPG

  • Will replied

    Hi can you let me know the exact changes that were made to enable Woocommerce Lightbox?

  •  403
    Opal replied

    Sorry, i was late reply.

    You can find them in : \imart\inc\vendors\woocommerce\class-woocommerce.php line 17,18,19

    Thanks.

    Opal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : http://screencast.com/t/ylPjXebiCIOE
    Thanks and have a nice day

    Website: http://wpopal.com/

  •   Will replied privately
  •  403
    Opal replied

    Hi,

    Please recheck, I fixed.

    I have added in ../themes/imart-child/functions.php

    Thanks.

    Opal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : http://screencast.com/t/ylPjXebiCIOE
    Thanks and have a nice day

    Website: http://wpopal.com/

  • Will replied

    Hi, please read private reply, its "another" site...

    I already added the 3 lines in  "\imart\inc\vendors\woocommerce\class-woocommerce.php line 17,18,19"

    BUT light box DOES NOT get the images (see link, note: nothing to do with WP Retina 2x it was like that before)

    https://nepalartscraft.com/product/manjushree2/

    There must be another setting/change to site? Like what change you made to the previous to make it work

  •  403
    Opal replied

    Hi,

    In the new version of the woocommerce, the lightbox, zoom and slider functions are available without setting.

    You can see here it works well: http://nepal.infront.asia/product/skirt2/

    Thanks

    Opal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : http://screencast.com/t/ylPjXebiCIOE
    Thanks and have a nice day

    Website: http://wpopal.com/

  • Will replied

    PREVIOUS was a test site!!!, please see PRIVATE REPLY below  and link here:

    https://nepalartscraft.com/product/manjushree2/

    I have tried the same fix, for both sites before, adding the 3 lines of code, when code added LIGHT BOX is enabled, BUT its just a BLACK SCREEN when clicked on image.

    But somehow you it works when you do it, I'm so confused, PLEASE CHECK

  •  403
    Opal replied

    Hi,

    You can send me the Admin web account, I will check what is going on.

    Thanks

    Opal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : http://screencast.com/t/ylPjXebiCIOE
    Thanks and have a nice day

    Website: http://wpopal.com/

  •   Will replied privately
  •  403
    Opal replied

    Hi,

    It is difficult to understand, I tried using the default theme of wordpress, but the problem still occurs, it seems that the bug belong to the Woocommerce plugin, please post about this support of the plugin woocommerce.

    Thanks.

    Opal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : http://screencast.com/t/ylPjXebiCIOE
    Thanks and have a nice day

    Website: http://wpopal.com/

  • Will replied

    I tested on different sites, Its the The Wpopal Framework For Themes plugin from the IMART Theme that breaks the WooCommerce Lightbox and also any 3rd party lightbox plugin.

    Pls. fix, Lightbox should be able to work properly.

    ...Somehow its working with the other site, not sure why though

  •  403
    Opal replied

    Hi,

    Please recheck, I fixed.

    Thanks.

    Opal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : http://screencast.com/t/ylPjXebiCIOE
    Thanks and have a nice day

    Website: http://wpopal.com/

  • Will replied

    SO....What was the changes that were made?

  •  403
    Opal replied

    Hi,

    I deleted the file woocommerce.php in \wp-content\plugins\pbrthemer, it belongs to the old version of woocommerce.

    Thanks.

    Opal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : http://screencast.com/t/ylPjXebiCIOE
    Thanks and have a nice day

    Website: http://wpopal.com/