Sorry, we can not access the ticket for a long time..
About your issues, you can use the plugin to change font and color, that's really easy.
We can also help you change, you just need to send us the changes in this ticket, I will help you.
WpOpal Support Team
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1. What about header and other background/theme colors? Fonts is only one part of the issue. Styling this theme to have the color scheme of my clients brand was not going to be easy to do.
2. It took two weeks to respond. I purchased another theme, built the site and its now live. Even if there is an easy solution for other styling (there isn't as I read through other support tickets), The two week delay in your response is not acceptable.
Please let me know how to be refunded for this purchase.
Please refer to the following article for a refund.