Okay
  Public Ticket #1279414
Bugs
Closed

Comments

  • Ellyse/Evyn started the conversation

    Hi!

    Ok, So:

    1) I can't add in rewards when I am creating a campaign. It just refreshes to the top of the page and I can not add any more.


    2) There is no confirmation email when I create a campaign. It did send an email to the email i put in there as my campaign email that prompted me to change the password of the wordpress site itself which is odd but i need a confirmation email.


    3) The amount of days that is the max length for a campaign is 48 days. I need at least 100-150 days.

    Let me know how these things can be fixed!

  •  1,825
    Opal replied

    Hi,

    About your issues, pls send FTP and Admin web account  for me, I will check and help you.

    Thanks.

    Opal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : http://screencast.com/t/ylPjXebiCIOE
    Thanks and have a nice day

    Website: http://wpopal.com/

  • Ellyse/Evyn replied

    Godaddy.com -

    username: 78918061

    pw: IAA4Life!


    URL: 100.c60.myftpupload.com


    attached are the logins for what you need and you will also see that in my Managed Wordpress area of My Products in Godaddy.com under the above URL.

  •  1,825
    Opal replied

    Hi,

    I am checking for you, please wait.

    Thanks.

    Opal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : http://screencast.com/t/ylPjXebiCIOE
    Thanks and have a nice day

    Website: http://wpopal.com/

  • Ellyse/Evyn replied

    Ok great thank you!!

  • Ellyse/Evyn replied

    Hi!

    Have you found solutions?

  •  1,825
    Opal replied

    Sorry, i was late reply.

    Please recheck, I fixed.

    Please fill out the form: Campaigns >> Settings >> Emails 

    https://prntscr.com/geaahw

    Thanks.


    Opal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : http://screencast.com/t/ylPjXebiCIOE
    Thanks and have a nice day

    Website: http://wpopal.com/

  • Ellyse/Evyn replied

    nothing was fixed.

  •  1,825
    Opal replied

    Hi,

    #1, #3. We've fixed the problem for you, please check again.

    #2. Sorry, It seems I have misunderstood what you sent me before, I will check and fix.

    Thanks !

    Opal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : http://screencast.com/t/ylPjXebiCIOE
    Thanks and have a nice day

    Website: http://wpopal.com/