1) I can't add in rewards when I am creating a campaign. It just refreshes to the top of the page and I can not add any more.
2) There is no confirmation email when I create a campaign. It did send an email to the email i put in there as my campaign email that prompted me to change the password of the wordpress site itself which is odd but i need a confirmation email.
3) The amount of days that is the max length for a campaign is 48 days. I need at least 100-150 days.
Let me know how these things can be fixed!
About your issues, pls send FTP and Admin web account for me, I will check and help you.
Opal Support Team
We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day.
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attached are the logins for what you need and you will also see that in my Managed Wordpress area of My Products in Godaddy.com under the above URL.
I am checking for you, please wait.
Ok great thank you!!
Have you found solutions?
Sorry, i was late reply.
Please recheck, I fixed.
Please fill out the form: Campaigns >> Settings >> Emails
nothing was fixed.
#1, #3. We've fixed the problem for you, please check again.
#2. Sorry, It seems I have misunderstood what you sent me before, I will check and fix.