Okay
  Public Ticket #1356789
link phone number/email
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Comments

  • brenda28 started the conversation

    How do I make the phone number and email at the top of the page clickable?

  •  2,294
    Opal replied

    Dear mate,

    We are so sorry about our delay,

    You can edit in customize : http://prntscr.com/h6r4is

    Thank you.


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  • brenda28 replied

    I see that is where to add the email and phone number.....but it is not clickable...how do I make it clickable. I tried adding in html and it won't work.

  •  2,294
    Opal replied

    Dear mate,

    We have check on local and it is ok : http://prntscr.com/h75ejg

    You can send me back office account, we will check for you.

    Thank you.


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  • brenda28 replied

    Here is the site:

    http://bluedragonmarketing.com/pro-package/

    I have checked in multiple browsers and neither the phone number or email are clickable.

  •  2,294
    Opal replied

    Dear mate,

    We see you have change it : http://prntscr.com/h7lvdm

    It is ok now ? If it isn't ok now, Please send me back office account. we will check for you,

    Thank you.


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  • brenda28 replied

    You are not understanding. I always have been able to have the email address and phone number there....but you can not CLICK them they are just text. Normally on a website you would be able to add code like this:

    <a href="tel:1-847-555-5555">1-847-555-5555</a>

    or

    mailto:[email protected]

    so that visitors can click and the phone number and email open up. This is not happening, it is just text.

  •  2,294
    Opal replied

    Dear mate,

    It is custom work. You have to edit code in file : wp-content/themes/opalhomes/page-templates/parts/topbar.php

    Thank you.


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes