Okay
  Public Ticket #1384557
Header logo
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  • brenda28 started the conversation

    When I add the logo, it looks blurry and pixelated until I scroll down. How do I make the logo look good both when it is big and when it get small when I scroll?


    Thanks

    Brenda

  •  2,294
    Opal replied

    Dear mate,

    We see you add width = 50%  http://prntscr.com/hglqv5

    You can change it = 100% , it is ok. When you shrink the image quality will also be affected.

     Thank you.


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  • brenda28 replied

    I do want the image to get smaller as you scroll.

    I do NOT want the bigger image to lose the quality though.


    How do I fix that?

  •  2,294
    Opal replied

    Dear mate,

    Sorry, Our template don't support it . When you reduce the image size, it reduces the quality of the image.

    Thank you.


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  • brenda28 replied

    How can I make it so the entire header section is gone?

  • brenda28 replied

    Or remove your placeholder image so that there is no image there?

  •  2,294
    Opal replied

    Dear mate,

    Sorry, I am not sure I understand you correctly, could you send me some screenshots with description please? 

    You want remove image when you scroll ?

    Thank you.


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  • brenda28 replied

    I am asking 2 separate things:

    1) how do I remove the entire header section completely? Not just when I scroll. But make the whole things go away?


    2) how can I remove your placeholder image in the header? So I can just have no image in the header, if I decide to keep the header there. 

    Thanks

  •  2,294
    Opal replied

    Dear mate,

    - how can I remove your placeholder image in the header?

    If you want remove keep header when you scroll. Please remove check keep header in customize 

    http://prntscr.com/hj70mj

    - remove the entire header section completely

    Please copy this code below then add code in customize css 

    #opal-masthead .header-main {
        display: none;
    }

    Thank you.


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  • brenda28 replied

    I did this: 

    - remove the entire header section completely

    Please copy this code below then add code in customize css 

    #opal-masthead .header-main {     display: none; }



    And the header is still on the mobile version. How do I also remove it from the mobile version?

    Thanks.


  •  2,294
    Opal replied

    Dear mate,

    - Mobile 

    Please add code below 

    .topbar-mobile{display: none;}

    Thank you.


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes