Okay
  Public Ticket #1946719
Revolution Slider Image Issues
Closed

Comments

  • Daniel started the conversation

    Still having issues that the image Im using becomes very blurry. Ive tried changing the image - it works but then after a few loads of the page it goes back to being blurry again.

  • Daniel replied

    ATTACHED is my issue.. but when im in the Revolution Slider section editing the slide. the image shows with no problems

  •  1,946
    Opal replied

    Hi..

    Ok. If you still have any problems, please let me know. I will be here to assist you.

    Best Regards, 


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  • Daniel replied

    I never said the problem was fixed... its still a problem. Just refer to my other ticket you responded to with my wp username and password for you to look at.

    No offence but you guys seem to give rather delayed and poor customer service compared to other WP theme creators. Hope you can be more attentive

  •  1,946
    Opal replied

    Hi mate, please remove server cache. 

    thanks


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  • Daniel replied

    can you please give me a bit more information on that. 

  • Daniel replied

    Ok I understand what you mean.. I have done that many times.... the issue still occurs

  • Daniel replied

    Cache Contents

    WP-Cache (0KB)

    • 0 Cached Pages
    • 0 Expired Pages

    WP-Super-Cache (0KB)

    • 0 Cached Pages
    • 0 Expired Pages

    List all cached files

    Expired files are files older than 1800 seconds. They are still used by the plugin and are deleted periodically.

  • Daniel replied

    cleared cache again....no difference

  • Daniel replied

    Nevermind now Ive decided not to use the rev slider any more. But it would be good to know why it was doing that

  •  1,946
    Opal replied

    Dear mate,

    Image Slider not show ?..  Can you create a new slider and check again it. Or delete the image in the slider and add again it. 

    Thank you.


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes