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  Public Ticket #1982311
Im unable to install etro theme because of rich review theme
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  • shyam started the conversation

    This is the answer i got when I tried to install the rich review plugin "Something went wrong with the plugin API". Without the plugin installed I'm unable to activate etro theme. Can you please make it fast, its urgent

    Thanks

  • shyam replied

    Hey guys it's been a day and  I did not get any support. Can anyone support. I'm unable to install etro theme due to "rich review" plugin. 

  •  2,123
    Opal replied

    Really so sorry for replying late.

    About your issues, pls send FTP and Admin web account  for me, I will check and help you.

    Thanks.


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  • shyam replied

    FTP details- Username: [email protected]

                         Password: [email protected]

    Wordpress details Username: sris2989

                        Password: [email protected]

    Please make it fast. My work got postponed due to this issue.

    Thanks

  •  2,123
    Opal replied

    Hi, 

    Please send your host name, I try srisexperthomeservices.com but there is no file.

    http://prntscr.com/nfjjy3

    Thank you.


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  • shyam replied

    Please try this once. It will work this time. I'm trying really hard to work this theme. It isn't getting installed.

    Thanks

  •  2,123
    Opal replied

    Hi mate,

    I installed and imported the demo of the theme for you.

    Thank you.


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  • shyam replied

    That is a great help. Really appreciate it. Thank you so much

  •  2,123
    Opal replied

    Dear mate,

    If you still have any problems, please let me know. I will be here to assist you.

    Thank you.


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  • bryanmeller replied

    Can you tell what you did?

    I`m with the same problem, I opened a ticket.

  •  2,123
    Opal replied

    Hi,

    Please use our edited theme .

    Thank you.


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes