Okay
  Public Ticket #2008858
The theme settings
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Comments

  • Artistinformatici started the conversation

    Hello,

    I would like to ask for a help with mega menu. I have read your documentation about the theme here: http://www.wpopal.com/guides/fashion/#setting_menu and there is written that one needs to turn it on in theme settings. When I was trying to find the theme settings, no luck. I have found nothing. I know it should be under the tab appearance -> Theme settings, but there is just nothing. So I would like to ask you to help me with this issue.

    Thank you

    Paolo


  •  1,946
    Opal replied

    Sorry, we no longer use megamenu on the topic in the new theme update version.

    We forgot to change the new link guides, you can see the new guides at the following link: http://www.wpopal.com/guides/fashion-elementor/

    Thank you.


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  • Artistinformatici replied

    Well, it is a bit unpleasant situation to me because one of my conditions for purchasing the theme was mega menu included and I was expecting it to be there if it was mentioned on the themeforest template page. I think that my discomposure is quite understandable. I would like to ask you if we can proceed to refund because the item is not actually as was described.

    Thank you 

    Paolo



  •  1,946
    Opal replied

    Hi mate,

    Sorry about this, please follow these steps to refund

    https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-

    Thank you.


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  • Artistinformatici replied

    Hi,

    okey. thank you.

    I have just submitted the refund request in there.

    Best regards,

    Paolo

  •  1,946
    Opal replied

    We have accepted your refund.

    Thank you.


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes