Hi, if I update the purchase latest version of WPBakery Page Builder the site crashes. WP Bakery support says me that "The issue is because the older visual composer (now WPBakery Page Builder) was modified by the theme author by customizing the existing elements and adding the new one's". So i need new one updated plugin compatible with your theme. But what happen for future updates? Thanks
Really so sorry for replying late.
To update our plugin include on our theme. Please delete current version then click re-install on top message about plugin require.
WpOpal Support Team
We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day.
If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :To vote go to http://themeforest.net/downloads then follow that link : HereThanks and have a nice day
| Follow to Get Our Promotion Themes
Thanks but in the "changes.txt" file (contained in the js_composer plugin-folder of the theme) it says "ver 5.4". Are you sure this is the latest version available? I've download your theme from Themeforest
The plugin folder attached to the theme is not the latest version, you can download the latest plugin in the following link
I'm sorry but it still doesn't work. I have restored old version
Error text: (it's an italain version) : Un errore di E_COMPILE_ERROR è stato causato nella linea 3 del file /home/nkagritu/public_html/webka/wp-content/themes/royanwine/inc/vendors/visualcomposer/class-vc-extends.php. Messaggio di errore: require_once(): Failed opening required '/home/nkagritu/public_html/webka/wp-content/plugins/js_composer/include/classes/shortcodes/vc-posts-grid.php' (include_path='.::/opt/cpanel/ea-php71/root/usr/share/pear')
Sorry, the theme is not compatible with the latest WPBackery, we have been in the process of updating the theme to fix this problem.
I have the same problem. Is any solutions? What WP Version ii need to use?
We have updated the theme to fix this problem, please download the latest version
OK! I've upgraded theme and WPbakery with my licence and everything works, thank you very much!
Keep contact with us when you need to help and don't forget vote 5 stars for our team.