Okay
  Public Ticket #2080858
venusdemo site down
Closed

Comments

  • jacksplay started the conversation

    It would help to import content if the site hosting it was up and running

  •  2,121
    Opal replied

    Hi and thank you for contacting Opal Support!

    I will be happy to help you with this.

    Can you describe more clearly? If you can't import our demo, please follow steps:

     - Please make that your server writable/readable the directories wp-content/, wp-content/plugins/ first.

     - You also contact server admin or use Cpanel account to increase some PHP values:

    allow_url_fopen = 1

    PHP Memory Limit = 256M

    PHP Time Limit = 600

    PHP Max Input Vars = 4000 

    In this case, we also need your site account and FTP account to check it. We will help you as soon as possible.

    Thank you!



    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  • jacksplay replied

    Check your OWN site hosting the import data content!!!

  •  2,121
    Opal replied

    Hi,

    Can you send us screenshots and detail description for better understanding? Also, it can save time of both

    Or send me info login admin your site. We will check for you.

    Thank you.


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes