Okay
  Public Ticket #2090036
Demo 5 Activation
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  • dca_araujo started the conversation

    I'm trying to apply demo 5 of paradise template, but i keep getting errors of the template trying do get an image from a non-existent folder, also i can't get to work the book reservation and the header, i've tried to follow yours guide but without success(e.g the header 5 it's not even shown up on options), besides there is some css error on the body and the footer

  •  2,125
    Opal replied

    Hi and thank you for contacting our support team!

    I will be happy to help you with this.

    Can you give me your site account to check it? I think you should check page settings (Dashboard > OpalHotel > Settings ): http://prntscr.com/oipldu

    Try saving your permalink Dashboard > Settings > Permalinks > Save changes.

    Thanks!


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  •   dca_araujo replied privately
  •  2,125
    Opal replied

    Hi there,

    I can see that your reservation page is https://www.hoteldelreyfoz.com.br/v2/opal-hotel-reservation/

    You should copy this link to customize > Themes and Layouts setitngs.

    Before: http://prntscr.com/oj6hwf After: http://prntscr.com/oj6iq2

    Best regards!


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  • dca_araujo replied

    Thanks, but this is not what i really asked for, the main problem is that the import of Demo 5, is not working correctly

  •  2,125
    Opal replied

    Hi there,

    I can see that your site is missing Mailchimp form and Instagram, please enter keys to show them.

    Thank you!


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  • dca_araujo replied

    Hi,

    Thanks for the support, i'm trying to change the link for reservation button, but it's not showing anymore.

  •  2,125
    Opal replied

    Hi there,

    In the new version, we removed this setting, now the button is connected your reservation page.

    If you still have any problems, please let me know. I will be here to assist you.

    Thanks!



    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes