Okay
  Public Ticket #2176559
Menu, slider image, theme updation
Closed

Comments

  • 0neir started the conversation

    Hi,

    At the outset, I have three issues with the Pharmacy theme:

    1. The submenus I am trying to create are not working. If I create a submenu, I can only see the tab and not the drop down.

    2. The slider image on the homepage is slightly bigger than the header. I'm unable to adjust it. Also, how do I remove the "dot" that appears on the slider as I have only one image.

    3. Unable to update the theme to the latest version.

    Please get back to me with solutions for the above issues.

    Best regards,

    Manoj

  •  2,123
    Opal replied

    Hi,

    1,2 About your issues, pls send Admin web account  for me, I will check and help you.

    3, Yes, you cannot update to the latest version of the topic.

    We used Elementor Page Builder in the new version, instead of using the visual composer

    Thanks.


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  • 0neir replied

    Hi, thanks for your reply. Different sections the website are not aligning properly. Could you please help me fix it? Ideally, I want everything on the page aligned just like in the demos. It would be good even if everything covers the whole page. And of course the submenus.

    Here's the admin info:

    UN: werner.ulrich

    PW: [email protected]$43

    Thanks!

  • 0neir replied

    Also, I have pages for three languages. I would like everything to look the same on all pages.

  •  2,123
    Opal replied

    Hi,

    Please check, I fixed.

    Thank you.


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  • 0neir replied

    Hi, thanks for your help. But I see that the blog page is not working now, in any language. Also, is it possible to make the page widescreen, so everything covers the whole screen?

  • 0neir replied

    Also, how do I increase the font size of the header menu?

    I figured this out. Thanks!

  •  2,123
    Opal replied

    Hi,

    Please check, I fixed,

    you can change font size  menu in edit Header 01

    https://prnt.sc/ph9uyx

    Thank you.


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  • 0neir replied

    Thanks! I want the website to be full size, occupying the whole screen. I mentioned it in the previous post. Please do it.

  •  2,123
    Opal replied

    Sorry, the theme does not support fullwidth layout.

    You will have to customize it yourself to do it

    Thank you.


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  • 0neir replied

    Please let me know how do I do it.

  •  2,123
    Opal replied

    Hi,

    About your issues, you will have to customize the subject and fix the css code.

    we will have to charge to do this.

    Thank you.


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  • 0neir replied

    Please let me know how much you will charge. I hope any section I add later will fit in after your changes?

  •  2,123
    Opal replied

    Really so sorry for replying late.

    If you are ok with $50, we will make it for you.

    Thank you.


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  •   0neir replied privately
  •  2,123
    Opal replied

    hi,

    Ok, I will do the job for $ 25, please send payment via paypal email: [email protected]

    You want to make any layout in 2 images

    1, https://prnt.sc/pjbt8x

    2 ,https://prnt.sc/pjbu20

    Thank you.


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  •   0neir replied privately
  •  2,123
    Opal replied

    Hi,

    I have updated woocommerce in the theme, plaese check.

    Thank you.


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  •   0neir replied privately
  •  2,123
    Opal replied

    Hi,

    Ok, I will do it now

    Thank you.


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  •   0neir replied privately
  •   0neir replied privately
  •  2,123
    Opal replied

    Hi,

    I have finished, please check.Thanks


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  •   0neir replied privately
  •   0neir replied privately
  •  2,123
    Opal replied

    Everything is fine, I did not edit or change anything that affects your payment or sales process, I made changes to the layout on my computer and updated it on your site only in Few minute.

    Thank you.


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  •   0neir replied privately