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  Public Ticket #2185039
scrollup
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  • bartalini2018 started the conversation
    Hi, I need to change your scrollup with our own. How can I do?

  •  2,121
    Opal replied

    Hi,

    You can change in the file .../themes/royanwine/footer.php

    https://prnt.sc/pjxarg

    Thank you.


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  • bartalini2018 replied


    Maybe I didn't explain myself ... how do I put another icon?

    I have another problem: on my homepage (www.poderidicasalappi.it), if I see it on my tablet or mobile phone, it no longer shows me the central slider and the block below. How can I solve the problem?

  •  2,121
    Opal replied

    Hi,

    1,  Maybe I didn't explain myself ... how do I put another icon?

    You need to edit the footer.php file

    For example, I replaced with the icon https://prnt.sc/pkv1ni

    2, I have another problem: on my homepage (www.poderidicasalappi.it), if I see it on my tablet or mobile phone, it no longer shows me the central slider and the block below. How can I solve the problem?

    Can you send us screenshots and detail description for better understanding? Also, it can save time of both.

    Thank you.


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  • bartalini2018 replied

    ok, I think I understood how to change the icon, thanks ...
    For problem 2 I am attaching the screenshot of my homepage on the computer and what I see on my mobile (the same problem does it on my tablet too)

    Thanks

  •  2,121
    Opal replied

    Really so sorry for replying late.

    About your issues, pls send Admin web account  for me, I will check and help you.

    Thanks.


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  •   bartalini2018 replied privately
  •  2,121
    Opal replied

    Hi,

    Please check, I recreated the slider for you, and the slider works

    Thank you.


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  • bartalini2018 replied

    ok it's better but some writings are still missing ... can you solve this problem?

    Moreover, in the footer, always the tablet and mobile version, does not read the street number in the address and the telephone number ...

  •  2,121
    Opal replied

    HI,

    I checked, all is OK

    Can you send us screenshots and detail description for better understanding? Also, it can save time of both.

    Thank you.


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  • bartalini2018 replied

    Hello,
    as you can see, this is what I see from my mobile.
    Now check the site from your computer so you know that the texts under "About Us" are missing

  •  2,121
    Opal replied

    Hi,

    Please check, I fixed,

    Thank you,


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes