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  Public Ticket #2228440
problem: missing file demo
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Comments

  • giuditta pasotto started the conversation

    Hi, Huston we have a problem!!

    In the folder we downloaded it's missing the file 'demo', in the description it was clear that the file was included, and we need it to work on it faster.

    ''truly 1 click installation with demo content'' to make you better understand! 

     Can you please send it to me? giuditta@gengle.it

  •  1,825
    Opal replied

    Hi,

    About your issues, pls send  Admin web account  for me, I will check and help you.

    Thanks.

    Opal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : http://screencast.com/t/ylPjXebiCIOE
    Thanks and have a nice day

    Website: http://wpopal.com/

  • giuditta pasotto replied

    It's not my intention to send you my private account of themeforest. I told you exactly what file is missing. I attach a screenshot of the file inside the folder we downoladed. 

    It's very  unprofessional your answer. I need a specific file 'demo' I wait for a 'wetransfer' from you with the file. 

    Attached files:  Schermata 2019-11-29 alle 10.33.38.png
      Schermata 2019-11-29 alle 10.35.57.png

  •  1,825
    Opal replied

    Really so sorry for replying late.

    You can download the data folder in the attached file.

    But you should note the write permissions of the folder

    You should change the permission so that WordPress can write files. See https://stackoverflow.com/questions/640409/can-i-install-update-wordpress-plugins-without-providing-ftp-access

    Thank you.

    Attached files:  eventiz.zip

    Opal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : http://screencast.com/t/ylPjXebiCIOE
    Thanks and have a nice day

    Website: http://wpopal.com/

  • nanipaul replied

    Hi

    I also purchased your theme but the demo is missing... How do i go about it?

  •  1,825
    Opal replied

    Hi @nanipaul,

    You can download the demo data folder I sent in the previous ticket

    Thank you.


    Opal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : http://screencast.com/t/ylPjXebiCIOE
    Thanks and have a nice day

    Website: http://wpopal.com/