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  Public Ticket #2264160
Problems with the "event" part of Coworkshop
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  • collectiftadaa started the conversation

    Hi,

    I've got several issues or questions with the "event" part of the theme Coworkshop :

    1- I can't filter events I want to display. When I set up the widget in Elementor to display only events from a specific category, it will nevertheless display all events.

    2- The individuel page for each event doesn't display any information but picture, title and description. No matter how much other infos I can put in the admin. How to deal with that?

    3- How can I order my events by *date of the event*? It seems it only allows me to ordre by *date of the post* which is pretty useless for events...

    4- How to access archives (i.e. events that are passed)?

    5- Can I create recurrent events?

    Thank you for your help,

  •  2,123
    Opal replied

    Hi,

    Can you send us screenshots and detail description for better understanding? Also, it can save time of both.

    Thank you.


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

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  • collectiftadaa replied

    Issue #1

    When I add the "Opal Event" widget on an Elementor-ed page, I see there's a place to specify the request to specific event categories. But even doing so, the widget always display all categories (as you can see on the screenshot attached "example-categories-displayed.png).

    I have several categories, as you can also see on the attachment (event-categories.png), but the categorie are all displayed, no matter the one I choose (main one or sub one).

    I don't know what I can precise more about this issue...

    Issue #2

    The page for the event that I attached as a screenshot for example (page-event.png, or the actual page : https://canopia.coop/event/evenement-test-conference-grand-public/) display picture + title + description (+date OF THE POST which is useless), despite the fact that all relevant informations are set on the admin side (screenshot admin-event.png). So this page is quite useless, though it's the default page. Where can I custom this so it's useful?

  • collectiftadaa replied

    Issue #3

    When I use an "Opal Event" widget on an Elementor-ed page, I can't chose "date of the event" to order them. Only "date", which is, obviously, the date of the *post* (=when I published the info) and not the one of the *event* (=when the event is attended to occur). Which is, again, pretty useless. As a result, I have randomly ordered event (screenshot "list-events.png").

    Issue #4

    Can't do any screenshots, since it's an inexistant functionality. I can precise : *when* (or maybe *if*) I can actually use your "event" section as a useful "event manager" (which is not the case yet, for the issues below), the result will logically be to display all future events (with the closest upcoming event in first, and the furthest in the future as the last one, which is the basic function of such a module that you sold in your template). So, when it will work as it should do, my question is: how do I display past events, i.e. archives of events?

    Issue #5

    I think it's pretty self-explanatory... Recurrent event is an event that occurs each *section of time*. For example, an open door session every monday at 1pm to 3pm. How can I set that up in your theme? Or does it actually not really deal with events (according to all the issues I'm raising)?

  •  2,123
    Opal replied

    Really so sorry for replying late.

    About your issues, pls send me info login admin your site, I will check and help you.

    Thanks.


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  •   collectiftadaa replied privately
  •  2,123
    Opal replied

    Really so sorry for replying late.

    1, please check, i fixed.

    2, You need to use widget OSF Event

    https://prnt.sc/qnt2q8

    3, please check, i fixed.

    4, This is the page that archives  events, you can use the following link

     https://canopia.coop/event/

    5, Sorry, I do not understand this issue

    Thank you.


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes