Okay
  Public Ticket #2299660
Theme Elements
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  • Asim Farooq started the conversation

    Hello there,

    I have a bunch of questions regarding this theme concerning the issues I've come across while trying to set it up.


    1- First, the blog page is not created so I created one however, I am unable to add any type of header to the page.

    2- When you open a blog post, it comes with a default header and menu - that header includes breadcrumbs, skyview logo and other elements which I'd like to change. I have been unable to do so in that, I do not know where to change all of that from. Refer Attachment 1.

    3- The default sliders that come with the theme are not responsive perhaps - could you guide me as to how to fix that? Refer Attachment 2.

    4- I have been unable to implement the pagination on the home page which allows the website to scroll between sections. The pagination I'm referring to appears on the header. Refer Attachement 3.


    Could you please get back to me on these issues ASAP - it's rather urgent. All help appreciated.


    Thanks.

    Attached files:  Attachment 1.jpg
      Attachment 2.jpg
      Attachment 3.jpg

  •  1,478
    Opal replied

    Hi,

    About your issues, pls send  Admin web account  for me, I will check and help you.

    Thanks.

    Opal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : http://screencast.com/t/ylPjXebiCIOE
    Thanks and have a nice day

    Website: http://wpopal.com/

  •   Asim Farooq replied privately
  •  1,478
    Opal replied

    Really so sorry for replying late.

    I can not login Admin your site, please recheck.

    Thank you.

    Opal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : http://screencast.com/t/ylPjXebiCIOE
    Thanks and have a nice day

    Website: http://wpopal.com/

  •   Asim Farooq replied privately
  •  1,478
    Opal replied

    Him

    Please check, I fixed.

    1, You can customize the menu in the Appearance >> Menu

    https://prnt.sc/r3vj6x

    Thank you.

    Opal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : http://screencast.com/t/ylPjXebiCIOE
    Thanks and have a nice day

    Website: http://wpopal.com/

  • Asim Farooq replied

    Hello there,

    Thanks very much for your assistance however, it would seem that you may have hardcoded everything. Could you please fix the following for me:


    1- On the main page, there is an evident gap above the blog section. Can't seem to remove it no matter what I do.

    2- The Contact Us Page, the Blog Page, and Our Progress Page all need to have the same header image, with the sticky header setting which is currently Header 2 as per the theme. The bottomline is that I need Header 2 on all these pages, and I want to show the original image as seen on the Blog Page currently. 


    You already have the website credentials. Let me know when this can be solved - It is rather urgent. 


    Thank you so much.

  •  1,478
    Opal replied

    Hi,

    Please check, I fixed.

    Thank you.

    Opal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : http://screencast.com/t/ylPjXebiCIOE
    Thanks and have a nice day

    Website: http://wpopal.com/

  • Asim Farooq replied

    Hi there,

    Everything seems to be working perfectly - Thank you so much for the promptness.


    Regards,

    AF.

  •  1,478
    Opal replied


    Dear mate,

    If you still have any problems, please let me know. I will be here to assist you. 

    Thank you.

    Opal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : http://screencast.com/t/ylPjXebiCIOE
    Thanks and have a nice day

    Website: http://wpopal.com/