Okay
  Public Ticket #2406101
products area
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  • Martin Okonji started the conversation

    Every product on my store that does not have image uploaded to it displays the default "blank Image sign". How can I set a default picture of my store's logo to display instead of "blank Image sign"?

  •  2,125
    Opal replied

    Hi,

    Please describe more details in screenshots

    Regards,


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

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  • Martin Okonji replied

    So whenever i dont have image of product. the image area circled black can it show my  logo by default instead

  •  2,125
    Opal replied

    Hi,

    You can change in medicor\assets\images

    Regards,


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  • Martin Okonji replied

    Sorry where is this please?

  •  2,125
    Opal replied

    Hi,

    In wp-content\themes\medicor\assets\images

    Regards,


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  •   Martin Okonji replied privately
  •  2,125
    Opal replied

    Hi,

    First of all, I'm really sorry have taken long time to reply you due to the weekend.

    You should contact author plugin for more details

    Regards,


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  • Martin Okonji replied

    hello sorry am a bit confused. who is the author plugin. and which plugin is it?

  •  2,125
    Opal replied

    Hi,

    That was my fault.

    It requires customization and would cost you an extra fee.

    Regards,


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  • Martin Okonji replied

    how much. 

  •  2,125
    Opal replied

    Hi,

    It would cost you 30$. If you agree then send money to Paypal: [email protected]

    After that, please provide

    + FTP info (server, username, password, port)

    + Admin info (wp-admin URL, username, password)

    + Transaction screenshot

    I will help you.

    Regards,


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  • Martin Okonji replied

    we cant do 20 usd please. am in kenya the paypal transaction costs is very high? 

  •  2,125
    Opal replied

    Hi,

    Sorry but this is basic price for that kind of customization.

    Regards,


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  • Martin Okonji replied

    how long till you complete the job?

    when i pay 

  •   Martin Okonji replied privately
  •  2,125
    Opal replied

    Hi,

    I'm working on it, will update for you when I'm done.

    Regards,


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  •  2,125
    Opal replied

    Hi,

    Please check your site again. https://prnt.sc/szzqe3

    Regards,


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  • Martin Okonji replied

    thank you for this. change how ever not i notice below 

    At the point of check out when I change the quantity required the final amount to pay does not change 
    It should change to the quantity purchased.

    also How does the system select for related products where do i change this


    and finally can i make one of the button sub menus show on mobile i.e sub menus in the BRANDS menu only


    Attached files:  f6e7630a-b129-4185-8ac9-b7a584b4d6c8.jpg

  •  2,125
    Opal replied

    Hi,

    1. Quantity

    - Please try again, it worked for me https://screencast-o-matic.com/watch/cY13iXCMMx

    2. Related

    - Go to Customize > Woocommerce > Single https://prnt.sc/t449kn

    3. Provide mockup how would you prefer to display it?

    Regards,


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes