Okay
  Public Ticket #2423779
Compatibility Error In Other Browser:
Closed

Comments

  • ibamediadubai started the conversation

    We are having an issue on compatibility of the website into these browsers: Microsoft edge, Internet explorer and Sarafi browsers. The website works fine on Google chrome and firefox Mozilla. See attached screenshot for references.

    Attached files:  CHROME.jpeg
      EDGE.jpeg

  •  1,931
    Opal replied

    Hi,

    It seems you tested on IE instead of Edge, please try again.

    Regards,

    Opal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : http://screencast.com/t/ylPjXebiCIOE
    Thanks and have a nice day

    Website: http://wpopal.com/

  • ibamediadubai replied

    Hi,

    Sorry, I missed to attached theĀ  Edge screenshot. Please see attached screenshot for edge browser


    Thanks,


    Attached files:  edge.jpeg

  •  1,931
    Opal replied

    Hi,

    You put wrong color codeĀ https://prnt.sc/srfdk3

    It should be #f7f7f7 only

    Regards,

    Opal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : http://screencast.com/t/ylPjXebiCIOE
    Thanks and have a nice day

    Website: http://wpopal.com/