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  Public Ticket #2469103
Widget visibility under responsive breakpoints
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  • martin_lizotte started the conversation

    Hi folks,

    I've a problem with the visibility of some widgets when I'm loading the site under responsive breakpoints. You can see on my screenshots that the blog section and a button in prefooter isn't visible.

    I noticed that class .elemetor-invisible put element invisibility on hidden.

    I've exactly the same problem problem with the theme preview online if you choose the first demo here:

    http://preview.themeforest.net/item/the-green-houseplants-gardening-wordpress-theme/full_screen_preview/23819071?_ga=2.125216330.1906299606.1594388135-1727059140.1594348144

    So, the problem appear if I load the site with my cell or shrunken window on desktop.

    Can you help me with that ? Thanks.

    Attached files:  ticket_sc1.jpg
      ticket_sc2.jpg
      ticket_sc3.jpg

  •  2,121
    Opal replied

    Hi,

    Please send:

    - Admin info (wp-admin URL, username, password)

    I will check this problem for you.

    Regards,


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  •   martin_lizotte replied privately
  •  2,121
    Opal replied

    Hi,

    First of all, I'm really sorry have taken long time to reply you due to the weekend.

    Please send me the breakpoints you get these problems, I will check it

    Regards,


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  • martin_lizotte replied

    Hi,

    You will see the problem if you refresh under anyone of the two breakpoints set in elementor settings (1024px and 768px).

    I see news section on home page only if I'm loading on a window > 1024px.

    Regards,

    ML

  •  2,121
    Opal replied

    Hi,

    I'm working on it, will update you when I'm done.

    Thank you for your patience.

    Regards,


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  •  2,121
    Opal replied

    Hi,

    I've fixed your issue. Please check your site again.

    Regards,


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes

  • martin_lizotte replied

    Well done! Tanks a lot.

    ML.

  •  2,121
    Opal replied

    Hi There,

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : http://screencast.com/t/ylPjXebiCIOE

    Thanks.


    WpOpal Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
    To vote go to http://themeforest.net/downloads then follow that link : Here

    Thanks and have a nice day

    Website: http://wpopal.com/ | Follow to Get Our Promotion Themes